BackupBuddy: Advanced Debugging

From IThemes Codex
(Difference between revisions)
Jump to: navigation, search
(Replaced content with 'Moved to BackupBuddy:_Frequent_Support_Issues')
 
(29 intermediate revisions by 4 users not shown)
Line 1: Line 1:
== Backing Up ==
+
Moved to [[BackupBuddy:_Frequent_Support_Issues]]
 
+
 
+
 
+
== Importing / Migrating with importbuddy.php ==
+
 
+
=== Unexpected Behaviour ===
+
'''The source site is now redirecting to the destination site (or vice versa):'''
+
 
+
* This occurs if the new database settings were not entered during Step 4 of importbuddy.php.  Because of this, both sites are now sharing the same database so one of them (usually source) is redirecting to the other (usually destination).  importbuddy.php needs to be re-run inputting the source URL on Step 4 and using the source database settings.  This will reconfigure the source database to use its proper URL.  Next importbuddy.php needs to be run again inputting the destination URL on Step 4 with the NEW database settings for the new database.  This way both sites will have their own database for their respective URLs.
+
 
+
=== Error Messages ===
+
 
+
'''500 Server Errors:'''
+
* [[.htaccess]] file is causing URLs to be redirected improperly or is malformed.
+
* PHP is not functioning or enabled for the site. Check with basic [[phpinfo()]].
+
* A 404 error is occurring but the server is not set up correctly to return a 404. Do sanity check with .htm file.
+
 
+
'''The backup zip file is not found:'''
+
* The zip file has been renamed to a non-BackupBuddy format.
+
* The zip file permissions are wrong. Ex: Not readable.
+
* The zip file is not in the same directory as importbuddy.php.
+
* The zip file has not finished uploading or was interrupted in transit. If BackupBuddy was used to send it try manually uploading.
+

Latest revision as of 17:03, June 7, 2011

Moved to BackupBuddy:_Frequent_Support_Issues

Personal tools
Namespaces
Variants
Actions
iThemes Codex
Codex Navigation
Toolbox