Builder Frequently Asked Questions

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Most Frequently Asked Questions

Where can I learn about the basics of how Builder works?

Please start here:

What are child themes? Should I use a child theme?

It is a good idea to use a child theme (of Builder) as your active theme and not Builder directly. This will protect any modifications and customizations you might have done from being erased when you upgrade Builder.

To learn how to do this, go to: Child Themes Introduction Child Themes Tutorial

Screenshots of the available child themes for Builder

Activated a child theme. How come my site does not look like the demo site?

To get a Builder site with a child theme active to look like the child theme's demo site, it has to be built by way of arranging layouts, modules, widgets and in some cases, editing style.css.

When a child theme is activated, the site will NOT look like the demo site out of the box.

When we create the demo sites, we make no adjustments to any .php or .css files within the theme. The only adjustments we make are within the WordPress dashboard. Like with all themes and child themes (both iThemes and other companies), every site need a little set up. For example, one will need to add some pages, write some posts, create menus, etc. In other words, every site need content. There is no way any theme can do all of these things for customers.

For Thinner child theme (as an example), if one writes some posts, sets a post thumbnail for seven or more of those posts, and selects the slider extension in his/her layout (My Theme > Layouts & Views) that points to his/her main blog, he/she will find a comparable layout as the Thinner home page.

As one can see, there is no way we can provide content for a customer. However, if one takes the time to set up WordPress and add default WordPress items, he/she will see that our child theme demos do represent what a child theme would look like when on a site with content.

If time permits, we will provide instructions on how to create a layout similar to the demo.

Example: This link has instructions on how a Builder site with Americana child theme can be made to look like its demo site.

Use a static page as front page

Q: I want to have a static page as front page (i.e., at and the blog posts to appear at another page, say How do I do this?

  • Go to Settings -> Permalinks and set the permalink structure to something like /%postname%/
  • Create two empty pages (with no content in them) titled Home and Blog.
  • Go to Settings -> Reading. Under Front page displays, select "A static page (select below)", choose Home for Front page and Blog for Posts page. Save changes.

Apply a layout to the Posts page

Q:I have created a layout for my Posts page. How do I apply this layout to the Posts page?

A: Go to My Theme -> Layouts and Views. Click on Views tab, then Add View and associate Blog view with the layout you have created for the Posts page.

All the pages are getting re-directed to front(home) page

  1. Ensure that the default layout has a content module. It is a common occurrence to construct site's home/front page layout with just widget bars, HTML modules etc. and leave it as default. The layout used for Pages, posts, archives, search, category pages etc. must have a content module or else, there will be no place for the content to show up in. Therefore, it is highly recommended that default layout has content module.
  2. If you using some sort of Redirection plugin, check its settings/deactivate it (for troubleshooting)

Is it possible to have a 100% full width modules in Builder?

It is possible to have 100% fluid modules using by editing theme's functions.php. Click here for details.

When using the above method, to specify 100% width to more than 1 module see this forum thread and this.

How do I display post excerpts as opposed to the full posts in my Posts page?

Edit your active theme's (should be a child theme of Builder) index.php.

For the Acute, Depot and Noise theme, edit content.php).

Replace a line similar to

<?php the_content( __( 'Read More→', 'it-l10n-Builder' ) ); ?>


<?php the_excerpt(); ?>

Note: To do the same for other views like category pages, edit the appropriate template file - archive.php, in this case. See

If you would like to control the number of characters to appear in excerpts and change the cut-off character from "..." to something else, you might want to use The Excerpt re-reloaded or Excerpts Deluxe or Advanced Excerpt.

Also see

How do I display full posts as opposed to post excerpts in my Posts page?

Edit your active theme's index.php. (Note: for the Acute theme, edit content.php).


<?php the_excerpt(); ?>


<?php the_content('Read more...'); ?>


How do I edit the footer?

Method 1

Make a copy of footer.php from parent Builder directory, edit it and place in your child theme's (active theme) directory.

Video and detailed instructions

Examples of customized footer.php: 1

If you would like to have a footer.php that looks like the screenshot below as starting point to use as is or further customize, download this zip file, extract it and upload footer.php to your child theme directory.

Screenshot showing customized footer - Click to enlarge

This is the code in footer.php just in case the download link does not work:


function render_footer() {
	<!-- Begin changes -->
	<div class="alignmiddle">
		<p><a href="<?php bloginfo('url'); ?>">Home</a> | <a href="<?php bloginfo('url'); ?>/privacy-policy/">Privacy Policy</a> | <a href="<?php bloginfo('url'); ?>/terms-conditions/">Terms & Conditions</a></p>
		<p><?php echo date( 'Y' ); ?> - Copyright © All Rights Reserved</p>
	<!-- End changes -->

	<?php wp_footer(); ?>


add_action( 'builder_layout_engine_render_footer', 'render_footer' );


In the above replace & with & a m p ; without spaces and © with & c o p y ; without the spaces.

Add the following at the end of child theme's style.css:

.alignmiddle {
	text-align: center;

Method 2

To remove the credit to iThemes Builder (but leave the standard copyright notice, powered by WordPress etc.) you could also include this function in your child theme's functions.php:

add_filter( 'builder_footer_credit', 'custom_builder_footer_credit' );

function custom_builder_footer_credit( $footer_credit ) {
    $footer_credit = 'Powered by <a href="">WordPress</a><br />Customized by <a href="">Myself!</a>';
    return $footer_credit;

Ensure that line numbers are not present in the code in functions.php.

See and


How to backup and restore a WordPress site that uses Builder


The standard method of backing up database, editing the resulting .sql file to do a find and replace of source and destination URLs, importing the modified .sql to the new server and then uploading the files will not work in case of Builder sites.

The reason for this is that simple find and replace can not handle serialized data. A solution that handles serialized data must be used. We have tested WP Migrate DB successfully to manually copy a Builder site with no loss of data (layouts incl their IDs, Style Manager Styles, widgets etc.) from one location to another.

Automated (simpler and faster)

BackupBuddy is the only solution that lets you completely backup and restore a Builder site. For a discussion on the reason behind this, see post #8 at this forum thread.

How to add a custom favicon

  1. go to using wp-dashboard > My Theme > Settings, click Favicon and select an icon, or upload your own
  2. alternatively (but not recommended) you can upload favicon.ico file to your child theme's images directory. Ex.: wp-content/themes/BuilderChild-Foundation/images

Tip: There are services like this and this which lets you upload a regular image (jpg, png, gif etc.) and convert them to a .ico file.

How to upgrade Builder?

See How to upgrade Builder

How to fix "Fatal Error: Class 'ITStorage2' not found"

This happens because of upgrading Builder without first updating the associated plugins like Style Manager and SEO plugin.

This could have been avoided by following the instructions we provided on how to upgrade Builder here.

To fix the issue,

  1. Connect to your web server using either the file manager in cPanel of your hosting account or a FTP client.
  2. Download the latest versions of Style Manager (if you are using this plugin) and Builder SEO plugin (if you are using this plugin) zip files from your Member Panel.
  3. Extract the contents of these plugins (whichever is being used i.e., present at wp-content/plugins) and upload them to the corresponding directories in wp-content/plugins overwriting the existing ones.

How to upgrade Builder when a child theme isn't being used?

It is always good to use a child theme of Builder as the active theme and not Builder directly. This will avoid custom changes to the theme files from being overwritten by the upgrade.

If you were not aware of this and have been directly using Builder as the active theme and would like to now upgrade to the latest version, follow this approach:

  1. Take a full backup of your site using BackupBuddy. If purchasing BackupBuddy is not an option, take a backup of wp-content/themes/Builder directory and WordPress database (using phpMyAdmin or otherwise) at the least.
  2. Make a note of all file changes (modifications and new additions) inside Builder directory. Usually modifications will be done to templates like index.php, single.php, archive.php and style.css.
  3. Upload the latest default child theme to wp-content/themes. It can be downloaded from member panel.
  4. Apply all changes that were noted in step 2 in wp-content/themes/BuilderChild-Default
  5. Upgrade Builder to the latest version by following the steps in
  6. Activate the child theme.
  7. Check your site and fix anything that is amiss. If there are any links whose URLs point to files inside Builder directory, they may have to be changed to point to the child theme directory.

How do I add search at the right side of my nav bar?

Method 1

Pre-requisite: WordPress 3+, Builder 2.4.10+

Rather than using the navigation module, add an HTML module where you want the navigation to appear

  • add the following content to the textbox (assuming your menu is called "menu1", change of course if needed):
<div id="nav_container">
<?php wp_nav_menu( array( 'menu' => 'menu1', 'menu_class' => 'builder-module-navigation') ); ?>

<div class="search_in_nav">
   <?php get_search_form(); ?>

  • save the html module, select no sidebars, and enable PHP,
  • save the Builder layout
  • add the following code to your stylesheet:
#nav_container {
    height: 34px;
    display: block;
    width: 100%;
    background: #FFFFFF url('images/nav_bg.png') repeat top left;

.search_in_nav {
    float: right;
    display: block;
    width: 250px;
    height: 24px;
    padding: 0px 5px;
    margin: 0px;
  • play around a bit with the margins and paddings, heights and widths.

Note: This method can also be applied to place a image or RSS feed or any HTML in the nav bar.

this topic on the forum

Additional Resource 1, Additional Resource 2

Method 2

At Appearance -> Editor, templates like footer.php do not appear

See this and this.


When Builder is being installed, if the following appears

Installing Theme from uploaded file:

Unpacking the package…

Incompatible Archive. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

it means that the zip file is corrupt. Try re-downloading it using another browser.

From our observation, this is happening only on Macs. So if you have a spare Windows computer, try downloading Builder again from PC.

How to center my navigation menu

How to assign a layout to all posts belonging to a specific category

No view exists which can be used for all single post pages belonging to a particular category.

There are design questions that need to be addressed before implementing such a view. What will happen if a post belongs to multiple categories? In such case suppose the user sets a view associating all posts from Category A and another one for all posts from Category B, and if a post belongs to both the categories there will be conflicting views which leads to the question: which layout should be applied for that post's single page?

The only way currently is to edit each post and set the layout manually.

Forum topic on this:

Update: There now is a fairly straightforward solution for this

Chris has come up with a code snippet that needs to be placed in child theme's functions.php which allows you to specify a specific layout using specific conditions.

function custom_filter_category_layouts( $layout_id ) {
    if ( is_single() && in_category( 'news' ) )
            return '4e5f997043d8e';
    return $layout_id;
add_filter( 'builder_filter_current_layout', 'custom_filter_category_layouts' );

The builder_filter_current_layout filter runs after the Layout selection process has finished and allows custom code to have the final say on what Layout is used. The example code will force the current Layout to be the one with an ID of "4e5f997043d8e" if the site is currently showing an individual post that is in the "news" category. If this condition isn't met, it returns the current Layout ID so that it doesn't change any of the other portions of the site. This can be modified to use any category and any Layout ID.

To find the ID for a Layout, go to the Layouts listing, copy the edit link for the desired Layout, paste the link somewhere, and grab the text after the last equal sign. For example, consider the following link:

The Layout's ID is 4e5f997043849.

To use the code, simply add it to your child theme's functions.php file."

See also:

Does WordPress 3.0 menu system work in Builder?

Oh yes! Even before the WordPress 3.0 menu system's final version got released. Then what about this message "Your theme supports 0 menus. Select which menu appears in each location."?, you may be asking. Well, just ignore it. Go ahead and create your menu at Appearance -> Menus, then edit your layout and in the navigation module's settings, select "Custom Menu - name".

You might want to watch WordPress 3.0 Menus Demo Video on iThemes Builder.

How to use a custom font in Builder?

See this forum post for an example.

How to use a Google font?

Google fonts provides a lot of fonts that can be used in your projects. These fonts are hosted by Google, so you do not have to download or install these fonts.

Select the font you wish to use

Navigate to the Google fonts page, for this example, we assume that you wish to use the "exo 2" font. Click the "Quick-Use" icon as indicated by the red arrow:


Select the variants you wish to use, and in the box (at pt. 3), the stylesheet embed code will adapt accordingly.


As you can see, the stylesheet url links to the Google API's location. We can now embed the stylesheet in our site. Take note of the URL of the stylesheet, as that is ALL we will need. We DO NOT need the entire link as can be seen in the screenshot, ONLY the actual URL (in the red box).

Use Google Font in a WordPress site

To embed a font in WordPress, the easiest way is to register and enqueue the stylesheet via a function. That way, no changes to your existing stylesheets is required.

In you child theme's functions.php, add the following code.

function register_my_fonts() {
    // load the Google font
    wp_register_style('googleFonts-Exo-2', '//,500italic');
    wp_enqueue_style( 'googleFonts-Exo-2');
add_action('wp_enqueue_scripts', 'register_my_fonts');

This will load the font, so it can be used in your theme's stylesheet. Note that the name of the style (here, googleFonts-Exo-2) is arbitrary, you can use any name. Just make sure that you register and enqueue using the same name.

Now when you save functions.php, refresh your site, you can see that the stylesheet is loaded, by checking the source code of your site:


Use Google Font in your stylesheet

You can now use the font, see pt. 4 in the Google fonts instructions, e.g. to use it site-wide,

body {
    font-family: 'Exo 2', Georgia, Times, 'Times New Roman', serif;

or you can use it on specific elements.

How to use an iconfont?

Iconfonts are becoming increasingly popular, in particular for small icons, such as social media icons, or for navigational elements (arrows, buttons) etc. There are dozens of providers for icon fonts, we will focus on Fontello and Icomoon.


Navigate to the Fontello site, and create the set of icons that you wish to use in your project. For assistance on how to use the fontello website, please refer to the help section on the website. For the sake of this example, we used the name "my-project" for the icon set that will be generated.

Download the Fontello pack

Once you have selected the icons you wish to use, you can download a zip file containing all the necessary code. Download the zipfile and unzip the folder in your child theme folder. Your child theme folder structure should now look like this:


Use Fontello in a WordPress site

The easiest way to enable this font in your WordPress site is to register and enqueue the stylesheet via a function. That way, no changes to your existing stylesheets is required. So by loading the fontello stylesheet, there is not need to add any other additional code.

In your child theme's functions.php, add the following code.

function register_my_fonts() {
    wp_register_style('fontello', get_stylesheet_directory_uri().'/fontello-0baf900d/css/my-project.css' );
    wp_enqueue_style( 'fontello');
add_action('wp_enqueue_scripts', 'register_my_fonts');

This will load the font files, so it can be used in your project.

Note 1: the name of the style (here, fontello) is arbitrary, you can use any name. Just make sure that you register and enqueue using the same name.

Note 2: if you have already added a similar function named "register_my_fonts" (.e.g. for loading another font, or icon font), you can not use the same name. Rather, add the register and enqueue code to that existing function. So to use both a Google font (see previous paragraph) and the Fontello icon pack, add code such as:

function register_my_fonts() {
    // load my Google font
    wp_register_style('googleFonts-Exo-2', ',500italic');
    wp_enqueue_style( 'googleFonts-Exo-2');

    // load my Icon font
    wp_register_style('fontello', get_stylesheet_directory_uri().'/fontello-0baf900d/css/my-projectcss' );
    wp_enqueue_style( 'fontello');
add_action('wp_enqueue_scripts', 'register_my_fonts');

Use Fontello Icons your site

For further instructions on how to use the font and make the icons appear, please consult the documentation provided by Fontello.


Refer to the previous instructions for Fontello. When your Icomoon zip file is downloaded and unzipped in your child theme folder, your child theme folder should look like this:


Register and Enqueue Icomoon stylesheet

function register_my_fonts() {
    wp_register_style('icomoon', get_stylesheet_directory_uri().'/icomoon/style.css' );
    wp_enqueue_style( 'icomoon');
add_action('wp_enqueue_scripts', 'register_my_fonts');

Builder and BuddyPress

Builder's child theme Yukon has built-in support for BuddyPress. It is designed specifically to work with BuddyPress, and does not require the template pack.

To install BuddyPress while using Builder Yukon as a child theme, follow these steps:

  1. Install WordPress
  2. Upload the BuddyPress plugin (from WP repository)
  3. Activate and follow the BuddyPress installation five-step walkthrough (during step #4 choose to use the included BuddyPress theme, and then finish the installation)
  4. Upload Builder Theme (Core)
  5. Upload the Builder child Yukon theme and activate. With Builder and BuddyPress now setup, begin customization.

For all other Builder child themes, BuddyPress need to be installed like it will be installed for any other WordPress theme. Those will require the BuddyPress template pack plugin. On using the template pack:

More here and a follow up post here.

How to change text and layout of 404 pages in iThemes Builder

Copy not_found.php from parent Builder directory into active child theme directory and edit it to your liking.

Here is a sample modified not_found.php file.

To apply your desired layout to any 404 page, add a 404 View at My Theme -> Layouts & Views -> Views (tab).

Sample screenshot:

Screen Shot 2013-05-03 at 5.15.49 PM.png

Less Frequently Asked Questions

How do I disable comments on all Pages?

Use the no comments on pages plugin

I want to get rid of the text "Comments are closed" at the bottom of the content

Add the following to your theme's style.css:

.nocomments {
   display: none;

Uploaded images do not appear

1. Ensure that the image is saved in the right format (extension). For example, if a png file is incorrectly saved as .jpg, then it won't work. Two ways of checking this is opening the image in a) Photoshop b) Irfanview.

2. WordPress 3.5 has taken away the option to manually change the path through WordPress settings, but one can follow these instructions, and set it to

define( 'UPLOADS', 'wp-content/'.'uploads' );

In your WP dashboard go to Settings -> Media. Tick the option to organize uploads in year and month based folders.

3. Check to see if GD image library support is enabled in your hosting. This can be checked by saving the following as a php file, say phpinfo.php and accessing it from the URL like

<?php phpinfo();?>

Tip: While uploading an image in image module if you want a fully wide image (i.e., no sidebar) ensure that image width is the same as that of layout. Also specify the exact image height in the module's settings. This will avoid the image from getting stretched disproportionately.

I am unable to drag and drop widgets onto the sidebar

Add Module shows a blank window

Q: When I go into My Theme, Layout, Create Layout then choose Add Module, a blank window comes up and just seems to hang there.

A: Deactivate FCKEditor plugin.

B. Deactivate White Label CMS plugin

Is it possible to have vertical navigation?

See this video, the content of interest starts at 07:38 in the video

Pages and/or Categories widget can be used in the sidebar of any widget.

Other solutions:

The theme you are currently using isn't widget-aware

Q: I can't put any widgets in the theme and keep getting this pop-up "The theme you are currently using isn’t widget-aware, meaning that it has no sidebars that you are able to change. For information on making your theme widget-aware, please follow these instructions."


  • Go to the Appearance > Widgets page
  • Click the Screen Options tab towards the top-right of the page
  • Click the "Disable accessibility mode" link

See also this Support forum thread

How to I remove the space at the top of the page

Add the following code at the end of your child theme's style.css.

.builder-container-outer-wrapper {
    margin-top: 0;

The last image in billboard appears below compared with the others

To fix this, add the following at the end of your theme's style.css:

.ithemes-billboard :last-child {
    margin-bottom: 1.5em !important;

How do I get notified by email whenever there's a Builder update?

Updates to Builder Release Notes page can be tracked via its RSS feed. We can use a service like Feed My Inbox to have this RSS feed delivered to your email inbox automatically.

array_merge() warning

When a child theme of Builder is activated, if a warning similar to the one below appears on the site

Warning: array_merge() [function.array-merge]: Argument #1 is not an array in ..\themes\Builder\lib\layout-engine\sidebars.php on line 264

the fix is to reset the theme.

Go to My Theme -> Settings. Click Reset Options button.

Author link contains spaces

For description of the problem and the solution, visit this forum post.

Make parent navigation item not clickable

Q: I want to create a menu item in the navigation (page defined nav) that has child pages but this menu item shouldn't be clickable.

A: Check this forum post or you can use a plugin, such as the page lists plus plugin

How to remove bullets above tabs in Tabber Widget widgets

Add the following at the end of your theme's style.css:

ul.tabber-widget-tabs {
    list-style: none;

How to show blog posts at site's front page (/) as well as at another Page (/blog)

  1. At Settings -> Reading, ensure that Front page is set to display latest posts. This is the default setting in WordPress.
  2. Create a new Page (or edit an existing one) named say, Blog, ensure that it is blank, set the Template to Blog Template and publish/update it.
  3. [Optional] If you would like to apply a layout to front page, go to My Theme -> Layouts, create a layout (or duplicate existing one) for it, go to Configure Views, Add View and add associate Home view with the layout created for front page.
  4. [Optional] If you would like to apply a layout to Blog page, edit the Page and select your desired layout from Custom Layout meta box.

How to disable Builders built-in SEO functions

In your WordPress backend, go to My Theme -> Settings and set 'Would You like to use post tags as META keywords on single posts?' to NO (Yes is the default).

Then add the following code your child theme's functions.php as described.

// Remove Parent themes SEO
function remove_seo() {
    remove_action( 'builder_add_meta_data', 'builder_seo_options' );

add_action('init', 'remove_seo');

See also this support forum thread

What is the recommended way to edit theme templates like index.php and archive.php?

See this forum post

How to change the name of a child theme?

Follow this example.

Where is functions.php?

One should never make changes in functions.php inside parent Builder directory. functions.php in child theme directory should be the one to make changes in. Some child themes will have functions.php and some don't. If this file is not present in child theme directory, create a new file named functions.php, place opening (<?php) and closing (?>) PHP tags, save and upload it to child theme directory using a FTP client. Alternately cPanel's file manager also lets us create files on the server.

Here is how a sample fresh functions.php file looks like:



Any code that we advise you to add in functions.php must be added before the closing PHP tag.

Which Builder themes are mobile compatible?

With Builder, any of our child themes could be used as mobile themes simply by setting up your layout to be more narrow like the size of the iPhone screen.

Here are a few things to consider with mobile themes though:

Load times are slow, so you will want to use a theme that doesn't have many images to load. Any of the Foundation themes are a good example of this (among others).

None of our existing child themes have any gesturing built in to them, so some of the gestures that are very useful on the iPhone won't exist in child themes.

We do offer the Mobile plugin, which comes with a set of themes and a simple style manager that will allow you to match the colors of your mobile theme to the colors of your standard theme. You should have access to the Mobile plugin in your member area.

What are the minimum requirements for running Builder

The same as those needed for running WordPress 3.2 namely: at least php 5.2.4 and MySQL 5+.

More info:

How to setup a server on your computer, develop Builder sites locally and migrate them to another location

If you are on Windows:

  1. Install XAMPP.
  2. Set C:\xampp as the installation folder, now your localhost root will be in "htdocs" folder inside C:\xampp.
  3. [Optional] Set a password for MySQL.
  4. Download WordPress, extract the zip file and copy/move 'wordpress' folder inside C:\xampp\htdocs. Rename 'wordpress' folder to whatever is the name of your project.
  5. Install WP manually.
  6. Set up Builder.
  7. Once it is all ready, use BackupBuddy to do a full backup. The generated zip file should be in wp-content/uploads. Download importbuddy.php.
  8. To learn how to restore the site to another location, watch the video here.

If you are on Mac, install free version of MAMP by following this video. Do from step 4 (the root folder on Mac will differ) onwards listed above. I have set "Sites" inside my user directory as the root.


Screen shot 2011-07-23 at 9.24.59 AM.png

Can Builder be used to create a fluid/responsive site?

Very soon.

Builder is becoming responsive.


I installed my Builder powered WordPress site at How do I move it to

Follow this.

Forum topic.

My site is loading slow

A standard WordPress site with a fresh installation of Builder with no plugins loads just fine without any slowness on a decent hosts. Site slowness, if present is (in 99% of the cases) not coming from Builder, but from other factors like non-optimized images, a lot of scripts added by plugins, hosting setup, server configuration etc.

Use the following analysis tools to pinpoint any conflicts, components that take a long time to load:

Analysis tools

Things to check for when your site is loading slow

  1. Ensure that images (like the ones in header, sliders, Pages and Posts) are optimized for web.
  2. Ensure that there are no references/calls to URLs (links within the site) that do not exist.
  3. Deactivate plugins and see if it makes a difference.
  4. Try using a caching plugin like W3 Total Cache and/or a CDN.

Some useful links

What are the requirements for using Builder?

At a minimum, we have the same requirements as WordPress. As can be seen on the WordPress requirements page, the minimum supported version of PHP at the time of writing this is 5.2.4.

Builder will always be updated to handle any issues present in future PHP releases. A few versions back, Builder had some issues with the PHP 5.4.x releases. These issues have since been fixed.

So, as of this very moment, Builder is officially compatible with 5.2.4+.

Why do you advise me to add CSS code at the end of style.css versus directly modifying within?

The safest way to make css modifications is if you copy the code that our support moderators supply literally and add it in the location suggested. If you feel more confident hacking into existing code through changes that might cripple your site, feel free to do so, but we will not advise you to do so.

For example, if the code doesn't work (which is highly unlikely, since we test all code before we suggest it), and it's added at the end of your stylesheet, it will NOT harm anything, and we can review what you did, and suggest on how to fix it (did you forget a { or a ; or another character). If however something went bad halfway your stylesheet, your site could easily be completely messed up and all css following any invalid code (for example a missing { or } ) will be invalid as well.

This is our professional advise, but of course, you are free to choose whichever solution you think is best. Do note that it will frustrate our support efforts if there is an issue, and we have to search through a couple of hundred lines of css code to see what might or might not have been changed, opposed to just scrolling to the end of your stylesheet, and locate all customisations in one spot.

Layouts do not appear correctly


Wp1 2013-04-30 10-27-47.png


Wp1 2013-04-30 10-28-06.png

If the site does not appear correctly with the container not centered and everything aligned to the left, ensure that permissions of all directories in (including) wp-content/uploads is 755.

Especially these directories in uploads directory:

  • it-file-cache
  • it-file-cache/builder-core
  • it-file-cache/builder-layouts
Screen Shot 2013-04-30 at 10.24.25 AM.png