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Replying to Digital Download Page Not Showing


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Patricia Durgin

Posted 07 October 2013 - 06:40 PM

Please delete this message. I wrote it as a guest (I thought I was signed into my account but I wasn't). I re-submitted it a moment ago with a different title. If you could, please answer the other ticket, so it will be listed in my "My Content," for future reference.

Thanks!

Posted 07 October 2013 - 05:59 PM

Good evening. I've just finished setting up a client's store. She has multiple Bible studies for sale. Each study has multiple price-points, so I created a separate Exchange Product Page for each, with a different page title and slug for each, also.

All went well until I linked the same download to each of its corresponding pages. Two of the three study guides were in zip files. The third was in pdf format. None will show now. Instead, I get this Firefox message: "The page isn't redirecting properly."

I'm just trying to view the page online, as a reader would.

The only wild card I'm wondering about is this: She had already uploaded the zip files and pdf, so I simply copied the shortlinks from those uploads and pasted them into the product files section/resource section.

Did I boo-boo?

Her site is showknowgrow.com.


I can view pages that don't yet have their downloads attached just fine: http://showknowgrow.com/product/i-peter-200/.
But not pages that have their downloads already attached: http://showknowgrow.com/product/2-peter-200/.

Can you help?

Thanks, Patricia.

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