Replying to My member login does not work!
Topic Summary
Sridhar Katakam
Posted 15 March 2011 - 03:44 AM
Rozbeh Sororian
Posted 15 March 2011 - 03:15 AM
Ronald,
It happened to be in my spam, thanks! BUT I need the Astro theme, and it is only downloading the html file to my computer, how can I get the .zip file?
-Roz
It happened to be in my spam, thanks! BUT I need the Astro theme, and it is only downloading the html file to my computer, how can I get the .zip file?
-Roz
Ronald
Posted 15 March 2011 - 02:02 AM
Hi Roz,
were you able to download the product? Which username and password did you use? You should have received a confirmation e-mail, once payment is processed. To access the support forum as a member, you need to use the same username/password you use to download the product,
If all fails, please send an e-mail to sales@ithemes.com, with reference to your purchase, e-mail address you used, proof of purchase etc.
Also, check you e-mail spam folder, just in case,
Ronald
were you able to download the product? Which username and password did you use? You should have received a confirmation e-mail, once payment is processed. To access the support forum as a member, you need to use the same username/password you use to download the product,
If all fails, please send an e-mail to sales@ithemes.com, with reference to your purchase, e-mail address you used, proof of purchase etc.
Also, check you e-mail spam folder, just in case,
Ronald
Posted 15 March 2011 - 01:51 AM
Hello!
I just purchased the builder plugin and I got logged out after I closed my browser today. Now when I try to login it does not let me, and I keep putting in my username/email and it will not send me my password. Its funny because I never remembered entering a password when I purchased this.
Please help!
Thanks,
Roz
I just purchased the builder plugin and I got logged out after I closed my browser today. Now when I try to login it does not let me, and I keep putting in my username/email and it will not send me my password. Its funny because I never remembered entering a password when I purchased this.
Please help!
Thanks,
Roz
