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Replying to Whitescreen Of Death


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Ronald

Posted 13 March 2012 - 04:43 AM

Hi,

please post this in the Yukon support forum. In the mean time, unpacking the Yukon zip folder you downloaded, and manually uploading each Yukon colour variation theme separately (using FTP or your hosting cPanel filemanager) should do the trick,

Ronald

Posted 12 March 2012 - 03:37 PM

Hi, I bought a theme and it is not working when I install it.  When I go to the site after install, there is a whitescreen.

I'm thinking it is a compatibility issue.  I'm using WP 3.3.1 and the theme is called Yukon.

Thanks!

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Better, More Convenient, Private Support for Your iThemes Products Is Here.


We're moving support away from the forum and in to private tickets - Log In to Get Support Here


Note: any currently open support threads in the community forum will stay open while we resolve them.