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Replying to Help With Configuring Current Wordpress Site To Itheme Prof Flex

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Posted 26 September 2013 - 08:26 PM

My account is disabled after I changed my password and tried to log in.

Can you please help me get my account back?



Posted 01 April 2012 - 04:13 PM

Hi Doug,

We have not disabled anything, and I just checked, and your (forum and membership) accounts look fine, and you should be able to login into the forum using the username "arnoldmackey". If you have forgotten your password for the forum, please use the "I've forgotten my password" link.

Once logged in, you can post your issue in the relevant PluginBuddy forum, in this case, the Licensing issues forum, There's definitely something wrong, since you have an unlimited license, a moderator needs to look into this.


Posted 31 March 2012 - 08:09 AM


My account was disabled. I purchased a developer's license for BackupBuddy.

I cannot log in to my account to post in the correct place.

Please help me get my account back.

Thank you.
Doug Arnold
Your User ID: arnoldmackey  

I got this error message:

You have already generated all the keys you have available or your licenses have expired. Please obtain additional licenses or unlicense a site. ERROR L14513-JW.


Posted 30 March 2012 - 03:30 AM

Hi Mary,

please sign in with the username and password you use to access the membership area (from where you downloaded the product(s) you purchased), and post your support request in the Flexx support forum: http://ithemes.com/forum/forum/38-flexx/,


Posted 29 March 2012 - 01:45 PM

HI purchased the multi use prof theme flex last year.
How easy is it to configure my current wordpress site to the ITHEM flex proff


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