Jump to content


Better, More Convenient, Private Support for Your iThemes Products Is Here.


We're moving support away from the forum and in to private tickets - Log In to Get Support Here


Note: any currently open support threads in the community forum will stay open while we resolve them.

Replying to Banned Hosts Can Still Acces My Website


Post Options

  or Cancel


Topic Summary

Ronald

Posted 10 April 2014 - 11:50 PM

Hi,

ONLY if you have purchased the iThemes Security Pro plugin, please post your support request here(using your iThemes username and password): https://ithemeshelp.zendesk.com/home

If you are using the free version, please post on the WordPress.org support forums: http://wordpress.org/support/plugin/better-wp-security

thanks for your cooperation,
Ronald

Posted 07 April 2014 - 11:25 AM

I am also having this same issue. Is it a known issue with a fix?

Posted 04 April 2014 - 01:52 AM

Hello,

Last week was the plugin changed into Ithemes security. And since then the banned hosts can still access my website.
Before it was working good.
I have enabled black list, banned users, banned hosts. Maybe I do something wrong.
And the feature to delete from logs all in once, I don´t like. It was very helpfull for me to delete only the logs I want to delete.

I´m thankfull for any answer.
Kindly Regards from Germany
Marga

Review the complete topic (launches new window)

Better, More Convenient, Private Support for Your iThemes Products Is Here.


We're moving support away from the forum and in to private tickets - Log In to Get Support Here


Note: any currently open support threads in the community forum will stay open while we resolve them.