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[quote name='Ron' timestamp='1267755909' post='10072'] Hello, I just purchased an ithemes. However, I was never prompted to provide a password when signing up. I have a username only. In addition, when I put in my email address it does not recognize. Therefore, I can not login into the member area to download the theme I purchased. Can someone help me access my account. Thanks, Ron [/quote]

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Ronald

Posted 05 March 2010 - 10:19 AM

Hi Ron,
please contact sales@ithemes.com directly, they will get this sorted asap,
apologies for the inconvenience,Ronald

Posted 04 March 2010 - 08:25 PM

Hello, I just purchased an ithemes. However, I was never prompted to provide a password when signing up. I have a username only. In addition, when I put in my email address it does not recognize. Therefore, I can not login into the member area to download the theme I purchased. Can someone help me access my account.
Thanks, Ron

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