Hi,
please send an e-mail to support@ithemes.com and include your iThemes username and e-mail address,
thanks,
Ronald
Replying to Need Support For Forum Login
Topic Summary
Ronald
Posted 28 June 2012 - 03:15 AM
Posted 27 June 2012 - 08:30 PM
Hi guys-
I'm trying to log a support issue with Backup Buddy v3 in the member forum, but my login credentials are not working. It's weird because I can login to the members area to get the plugin, updates, etc. but when I use that same information to login to the backup buddy forum, I get "user not found" errors.
I've even tried password recovery with my email address and still get the same problem.
Is there someone I can email about this? i've been trying to find support about getting support, but it seems only accessable if I'm logged into the forums.
I'm trying to log a support issue with Backup Buddy v3 in the member forum, but my login credentials are not working. It's weird because I can login to the members area to get the plugin, updates, etc. but when I use that same information to login to the backup buddy forum, I get "user not found" errors.
I've even tried password recovery with my email address and still get the same problem.
Is there someone I can email about this? i've been trying to find support about getting support, but it seems only accessable if I'm logged into the forums.
