Replying to Wait - When Subscription Expires The Plugin Stops Working?
Posted 29 November 2012 - 06:44 PM
Posted 27 November 2012 - 05:35 PM
When your membership expires, you will no longer have access to the support forums and to any updates to BackupBuddy. So you'd only have access to the last version of BackupBuddy that you downloaded from your member panel. You will only have access to the support forums that you have a product for. So, for instance, if you purchase LoopBuddy, you would have access to the LoopBuddy forum and LoopBuddy updates, but not the BackupBuddy forum or BackupBuddy updates.
Let me know if that answers your questions or not!
Posted 27 November 2012 - 05:28 PM
My membership is expiring soon for the "Backup Buddy Unlimited Sites" plan. After reading the FAQ and looking for answers online I still have a few questions:
When the membership expires do I:
- lose access to these support forums?
- lose access to the latest versions of backup buddy? (so I'm stuck with the one I presently have?)
If I want to renew my subscription so I still get the access to support forums and the latest verisonf of backup buddy, can I just purchase any plan as they all say "1 year support and updates" or do I need to get specfically a backup buddy plan?
Posted 10 October 2012 - 02:41 PM
we have changed the pricing options on Builder, and now offer single child themes and the Foundation pack for $80. We have increased the price on the "all themes" package, but you are not required to purchase the same "all themes" package.
Any purchase will give you another year of Builder updates, and support via the forum, and access to the child theme(s) you purchase. If you are an existing member, and renewing your subscription, using the customer loyalty coupon will even give you 25% discount, so you could end up paying considerably less than you paid before,
hope that clarifies,
Posted 10 October 2012 - 02:36 PM
for specific licensing issues (with valid subscriptions), please sign into the forum with your username and password and post in the Licensing issues forum: http://ithemes.com/forum/forum/175-licensing-issues/
Posted 09 October 2012 - 06:31 PM
My only problem is that Backupbuddy constantly gives me a warning in the WP plugins panel (and this on both my accounts, the expired one and the current one):
Manage Licenses : License Key is not set yet or invalid. Manage your license for automatic upgrades. Plugin up to date.
And this happens often, even if I have done nothing to the plugin in weeks. It's really annoying. So I have to go back and reset - erase the old key and generate a new key.
Of course, since this also happens with the account that recently expired, I could not generate the key - because it expired. I don't understand why it has to purge the key like that. It's frustrating.
I understand that I can't get any more updates to the expired account, but it should still be working in it's current version.
BTW, for reference, my other license is under the ID: RavX.
Posted 09 October 2012 - 03:11 AM
I bought many plugins subscriptions few days ago and I like them.
Last year, I had paid for Builder (unlimited site) for one year, and it's ok to renew each year.
But last year, when I decided to use Builder, I paid... 97 $.
Now it's 197 $ ! My decision would have been different if I had knew that one year ago.
I'm not sure I want to be in the same situation in one more year with all my sites.
How can I do to continue using Builder AND feeling secure with it...
Thank you for your answer.
Posted 08 October 2012 - 12:32 PM
you need to purchase a new subscription for the specific product, so that depends on the price of the product,
Posted 05 October 2012 - 09:31 AM
Posted 15 September 2012 - 12:19 PM
you are correct here:
Subscriptions are for support and updates. Your plugins will work, and continue to work, without any limitations or restrictions on as many sites as you want without a subscription,
No, plugins will not become useless.