Replying to Page Not Found When Viewing A Product?
Posted 27 July 2014 - 11:19 PM
Thanks for the info above. Great to have this forum as a resource to figure out issues.
Posted 04 July 2014 - 04:00 AM
please each open a new topic. It will be very hard to follow this topic, reply to one or the other without confusing you, and ourselves, thanks!
Also, both, make sure that you have updated all plugins to the latest version.
@Guest_Bill Ballad_ when you post a new topic, please add links to the 404 pages. I haven't found any,
thanks for your cooperation!
Posted 04 July 2014 - 01:05 AM
The main 404 in question: http://yogakids.boomcatsinternational.com/store/
We're using the Jupiter theme on the site but when I switched to TwentyFourteen, the 404s persisted. I've deactivated and reactivated most of the plugins (except for LearnDash and The Events Calendar PRO which both have enough customization and content already entered that I wasn't willing to accidentally blow it all until I had confirmation from your team that this hasn't already been resolved since there are now quite a few threads reporting this problem and the odds are slim that we're all using the same non-integrated plugin).
I've re-saved permalinks.
Any other ideas? Thanks!
Posted 01 July 2014 - 05:28 PM
The site is http://triciaballad.com/bookstore/. We have already tried refreshing the .htaccess file
Posted 25 September 2013 - 09:12 AM
I understand and I know that takes some time. Just let us know when you're done testing and an issues that you've found.
If you'd like, you can send me login information for your site and I can go ahead and take a look. You can PM me the login information here on the forum or email it to me at firstname.lastname@example.org. Just be sure to include a link to this post so I know what your message is in regards to.
Posted 24 September 2013 - 10:44 PM
The product slug is wpguide.
The store is set to http://carolcody.com/store/ but the page goes to the blog. In fact, all the dynamic exchange pages go to the blog or a page not found error
I've test for the plugin conflict but got a lot of plugins so it is going to take a little time. Will get back to you in a few days.
Posted 24 September 2013 - 03:23 PM
When you go into the product, in the Advanced Options, what is the Product Slug set to? Can you also provide us with a store page or the url for the "All Products" page? I tried /store, didn't see that product there.
Can you also test to see if there is a plugin conflict? So deactivate all of your plugins except for Exchange and then see if it links to the correct page. If it does, reactivate your other plugins, one at a time, testing Exchange each time, to see which plugin is creating the conflict.
Give that a try and then let us know how it goes.
Posted 23 September 2013 - 11:56 PM
Tried refreshing the .htaccess file like you suggested, but no luck. Still had the problem with the first downloadable product so I created a new one. No problem switching from the edit screen to viewing the product for a couple of times, but eventually I was redirected to a "page not found" and now am unable to view the product.
Any more ideas?
Posted 23 September 2013 - 06:49 AM
can you try tregenerating the htaccess file? To do so, go to wp-dashboard > Settings > Permalinks, scroll down and click "save changes". No need to actually change anything though, but it should refresh the htaccess file used by your site,
Posted 21 September 2013 - 02:09 AM
I'm troubleshooting one of my products not appearing.
When I hover over the view link in the All Products page it reads:
But when I click on this link, I'm redirected to:
a page not found
What am I missing?
Thank you for your assistance!