Jump to content


Replying to Download Error: Invalid Response - Manual Purchases


Post Options

  or Cancel


Topic Summary

Hugh Smith

Posted 22 December 2013 - 02:36 AM

Hi Elise

Updating to Manual Purchases v1.0.5 - and probably more fixing something else on my end - has things working as they should. (Short story: I had moved some stuff around on the server and didn't double check all the URLs and such for the products.)

Thanks
Hugh

Hugh Smith

Posted 17 December 2013 - 06:42 PM

Hi Elise

Sorry, this site's actually live (as opposed to localhost): https://www.thewritescore.com. Gotta be logged in though. Create an account here and I'll throw some products at it.

PayPal Standard Secure - customer used e-Check. (I'm not having problems when users pay immediately with PayPal.)

Manual Purchases - product added to my admin account. Immediately received the error. (I added the same thing to the user's account that had the PayPal issue, but I'll have to get with him later as to what he saw.)

Thanks
Hugh

Elise Alley

Posted 17 December 2013 - 06:23 PM

Hi Hugh,

Can you please (always :)) provide us with a URL where we can take a look?  That's the best way for us to diagnose any issues.

Just to clarify, you say you're getting this both with Manual Purchases and PayPal?  Which PayPal are you using, Standard or Standard Secure?  And with Manual Purchases, was it as soon as you added it to the client?  Or when did you receive that error?

Any additional information you have would be helpful.

Thanks,

Elise

Hugh Smith

Posted 17 December 2013 - 06:20 PM

Getting this error message after adding product to a user using Manual Purchases add-on: "Download Error: Invalid Response"

Same thing occured after a customer's e-Check cleared from PayPal. Both have _it_exchange_transaction_status = Completed.

Is there some other place in the DB that's not allowing the download to happen?

Review the complete topic (launches new window)