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Replying to Exchange And Raygun's Q & A Plugin


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Topic Summary

iguanawebco

Posted 30 December 2013 - 06:36 PM

Just installed Exchange Version 1.7.11 and the issue is resolved. Thanks!

Glenn Ansley

Posted 27 December 2013 - 09:17 AM

Hi,
Thanks! You found a bug. We'll have this fixed in our next release of Exchange. Probably early next week.

Glenn

iguanawebco

Posted 26 December 2013 - 08:36 PM

I'm having a conflict with Exchange and this plugin: http://wordpress.org/plugins/q-and-a/.

The plugin provides shortcodes, and I'd like to use one in a sidebar text widget. Said widget misbehaves when on Exchange product posts. It seems to be injecting the wrong markup into the answer div of each question.

I've set up a simple test site at http://exchange.cbmws.com/ to troubleshoot. I'm happy to contact the plugin developer if need be.

The Q&A widget creates markup like this:

<div class="textwidget">
<div class="qa-faqs qa-categories collapsible">
<div class="qa-category">
<h2 class="faw catname">Widget Title</h2>
<div id="qa-faq0" class="qa-faq">
<h3 class="qa-faq-title">This is the first question.</h3>

<div class="qa-faq-answer">
<p>This is the answer to the first question.</p>
</div>

</div>
<div id="qa-faq1" class="qa-faq">
<h3 class="qa-faq-title">This is the second question.</h3>

<div class="qa-faq-answer">
<p>This is the answer to the second question.</p>
</div>

</div>
</div>
</div>
</div>

But when we're on an iThemes Exchange product, that widget's markup changes to:

<div class="textwidget">
<div class="qa-faqs qa-categories collapsible">
<div class="qa-category">
<h2 class="faw catname">Widget Title</h2>
<div id="qa-faq0" class="qa-faq">
<h3 class="qa-faq-title">This is the first question.</h3>

<div class="qa-faq-answer">
<div id="it-exchange-product" class="it-exchange-wrap">
<!-- more Exchange-created divs and stuff here... where the answer to the question is supposed to be -->
</div>
</div>

</div>
<div id="qa-faq1" class="qa-faq">
<h3 class="qa-faq-title">This is the second question.</h3>
<div class="qa-faq-answer">

<div class="qa-faq-answer">
<div id="it-exchange-product" class="it-exchange-wrap">
<!-- more Exchange-created divs and stuff here... where the answer to the question is supposed to be -->
</div>

</div>
</div>
</div>
</div>
</div>
</div>

Any suggestions?

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Note: any currently open support threads in the community forum will stay open while we resolve them.