Jump to content


Better, More Convenient, Private Support for Your iThemes Products Is Here.


We're moving support away from the forum and in to private tickets - Log In to Get Support Here


Note: any currently open support threads in the community forum will stay open while we resolve them.

Replying to Exchange Email After Purchasing


Post Options

  or Cancel


Topic Summary

Elise Alley

Posted 31 January 2014 - 04:24 PM

Hi Janet,

I responded to your original post about this here:  http://ithemes.com/forum/topic/57184-exchange-email-after-purchasing/  If you have any additional questions, please continue on that thread.  

Thanks,

Elise

overhall263

Posted 31 January 2014 - 04:21 PM

Hi There!

I'm having a little challenge with the email notification the user gets after paying for a membership and also getting back to the site after paying through PayPal.

I've attached a quick video for you if that will assist you.

Emailed I received after I purchased:

Hello testy,
Thank you for your order. Your order's details are below.
Order: #000545

Product


Quantity


Total Price


Membership test
  View available content
1
$1.00
Total
$1.00

Email in General Settings:

Welcome to your account, [it_exchange_customer show="first-name"].
Using the links above, you can edit your profile and view your purchases and products.
Thanks for being a customer.

As you can see they do not say the same thing and the Subject line in my email is:

Receipt for Purchase: #000545

Can this be changed?

How do I get them back to the site after they pay through PP?

Review the complete topic (launches new window)

Better, More Convenient, Private Support for Your iThemes Products Is Here.


We're moving support away from the forum and in to private tickets - Log In to Get Support Here


Note: any currently open support threads in the community forum will stay open while we resolve them.