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Replying to Exchange Email After Purchasing

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Elise Alley

Posted 31 January 2014 - 04:24 PM

Hi Janet,

I responded to your original post about this here:  http://ithemes.com/forum/topic/57184-exchange-email-after-purchasing/  If you have any additional questions, please continue on that thread.  




Posted 31 January 2014 - 04:21 PM

Hi There!

I'm having a little challenge with the email notification the user gets after paying for a membership and also getting back to the site after paying through PayPal.

I've attached a quick video for you if that will assist you.

Emailed I received after I purchased:

Hello testy,
Thank you for your order. Your order's details are below.
Order: #000545



Total Price

Membership test
  View available content

Email in General Settings:

Welcome to your account, [it_exchange_customer show="first-name"].
Using the links above, you can edit your profile and view your purchases and products.
Thanks for being a customer.

As you can see they do not say the same thing and the Subject line in my email is:

Receipt for Purchase: #000545

Can this be changed?

How do I get them back to the site after they pay through PP?

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