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Replying to Stripe Api Keys Error


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Posted 16 March 2014 - 09:24 AM

I have resolved this issue now.  Apparently, there was a space in one of my keys which persisted through my re-pasting.  It is working now.

myharpsdelight

Posted 15 March 2014 - 10:38 PM

In spite of triple checking all the API keys, as well regenerating new keys and starting over, I keep receiving the message that my Stripe publishable API key is not correct when my trial customer tries to make a purchase. I have attached a screenshot of the error.  When I run the Stripe in test mode, the card is simply declined (which I am guessing is normal for that mode?).  When I switch back to live, the transation fails and the pop up reappears.

I tried to disable the Stripe add-on, and instead of doing that, the button dumps me on to my installed plugin page.  Is there a bug in this add-on?

Please advise!
Susan
harptoharp.com

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