Replying to Installed Exchange Plugin. Doesn't Show Up On Dashboard As In Tutorials.
Posted 21 July 2014 - 08:40 AM
you can find information and documentation on the add-ons in the Codex: http://ithemes.com/codex/page/Exchange
hope that helps,
Posted 21 July 2014 - 07:59 AM
"The Membership bbPress add-on requires bbPress plugin. Please install it."
I bought the exchange membership plugin... what exactly is the bbPress plugin and do I need it?
Posted 21 July 2014 - 07:55 AM
I didn't realize the free download was part of the paid membership download add ons.
Although, I had downloaded the free part I hadn't installed it on the sites. That was the missing piece. Thanks again.
Posted 21 July 2014 - 04:22 AM
Posted 20 July 2014 - 07:33 AM
I will email you privately.. THanks
Posted 20 July 2014 - 05:33 AM
I was asking for a link to your site, not the admin dashboard, that indeed isn't safe to publish.
iThemes Exchange is installed and activated?
Membership addon is installed and activated?
Membership is configured within iThemes Exchange (via the add-ons tab?)
If all still fails, can you send me your WordPress login credentials and FTP access information and add a link to this topic, so I can have a closer look (mail to email@example.com),
Posted 19 July 2014 - 07:39 AM
Posted 19 July 2014 - 07:20 AM
Posted 19 July 2014 - 03:57 AM
please (always) add a link to your site so we can look into this,
Also, did you install and activate the iThemes Exchange plugin? All Exchange add ons require that iTheme Exchange plugin is installed and activated.Did you enable the Membership plugin in the Exchange addon section (http://ithemes.com/tutorials/using-add-ons-in-exchange/)?
And if Membership is the only product installed in Exchange, it will say "add product" (see the Exchange tutorial http://ithemes.com/tutorials/exchange-membership-add-on/)
Also note the support hours, listed at the top of the Forum. We do our best to respond to support requests within 24 hrs. Mon - Fri. Generally, we respond a lot faster,
thanks for your patience,
Posted 18 July 2014 - 09:52 PM
The plugins seem to be installed correctly but there is no section in the dashboard showing up to actually create membership pages or the payment gateway or anything else related to the plugin. Can we fix this please?