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Recaptcha doesn't work


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3 replies to this topic

#1 Aleksandar Veljkovic

Aleksandar Veljkovic

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Posted 19 December 2010 - 06:34 PM

The recaptcha included with ContactBuddy doesn't seem to work - it suggests to correct the input error over and over again. To check if maybe there is a problem with my reCaptcha keys, I installed a standalone reCaptcha plugin and tried it on comments - it worked. With the extra reCaptcha plugin, ContactBuddy doesn't work - if reCaptcha inside ContactBuddy settings is enabled, it crashes the moment I open a page with ContactBuddy form. When internal reCaptcha disable, it crashes upon trying to dispatch the contact form.

I tried disabling all reCaptcha (both the internal in ContactBuddy, and the WP-reCaptcha plugin) and installing Si-Captcha - Si-Captcha workes fine everywhere, except with ContactBuddy; it simply doesn't recognize ContactBuddy as a valid form for checking. So, what's the solution? Should I give up on ContactBuddy and use some different contact form?

#2 skylermoore

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Posted 20 December 2010 - 11:58 AM

Thank you for letting us know about that I will try and find a way for Contact buddy to work correctly with other recaptcha plugins enabled.

Could you please post a link to your site that contactbuddy is having issues on.

Please let us know if you have any other suggestions.

Edited by skylermoore, 20 December 2010 - 06:13 AM.


#3 Aleksandar Veljkovic

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Posted 20 December 2010 - 07:51 PM

The site is still in development phase so it's not freely accessible to public, but you can use *removed* to log on to view the pages. The page in question is http://www.freebiking.org/kontakt. I've turned reCaptcha back on in the ContactBuddy settings so you could test it yourself (it was turned off until now).

#4 skylermoore

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Posted 21 December 2010 - 04:18 PM

It looks like you have made some customizations to contactbuddy, it looks really good.

I did notice that the recaptcha wasn't validating like you said above.

I'm not sure why it wouldn't be validating, a good place to start would be to check if you have tried using an unaltered version of contactbuddy to see if that will work correctly.

If that isn't the issue then you may want to try using contactbuddy on a public page.

Good luck, if those don't work then please let us know.