Welcome to the forum:
Welcome to the iThemes, PluginBuddy and WebDesign.com forum. We've created several tutorial video's to help you get you started with using the forum, please check them out!
Also take note of the forum guidelines.
Our moderators actively respond to forum support requests during normal business hours which are Monday-Friday, 8am - 5pm Central Standard Time, typically within one business day. Although some moderators choose to work during the weekends, we can not guarantee immediate attention to your requests. Thanks for understanding.
What is included with support:
Premium support includes theme/plugin issues such as: bugs encountered under normal operation, how to use basic features, basic WordPress help, and basic help with customization (meaning we point you to resources and will help in more depth as time allows). More information.
Support during Holidays:
During the Holidays (Dec. 22 - Jan. 2) our support staff will spend well-deserved time with their families and loved ones.
We can not guarantee the same level of support that you are used to.
Moderators will check in on the support forum, but response times may be longer than expected.
Your iThemes support team wishes you happy holidays!
How to Fix Three Fails Found by Serverbuddy
Posted 02 March 2011 - 07:16 PM
We ran Serverbuddy on our site and got fails on 3 tests: 1) Aloow Call Time Pass; 2) Magic Quotes (GPC); and 3) Maximum Execution Time. We are trying to fix an issue with BackupBuddy and DisplayBuddy and was hoping this would help do so.
Where do we find information on what these values SHOULD be?
Posted 05 March 2011 - 12:11 PM
The first two are not really failures of anything as such but indicate that your server has some php capabilities enabled which are no longer recommended to be used and as of php 5.3 will be deprecated. Code that currently uses these capabilities should be recoded to use alternate methods but due to legacy code present in many cases a lot of hosts configure their servers to allow these things.
The third concerning maximum execution time "fails" probably because the max_execution_time configured is 30s or less (probably 30s as that seems to be the general default). This is the maximum time a script is allowed to execute before being forcibly terminated - the intention being to prevent rogue processes or processor overloading in shared environments.
For BackupBuddy, dependent upon a variety of factors, 30s _may_ be too little to allow a backup or restore (depends on site/database size, processor load, whether you have access to native zip function, etc.). Good news is that generally you can increase this through a configuration line in your php.ini file (or sometimes php5.ini or similar) with a line like:
max_execution_time = 60
to increase it to 60s, etc. Some hosts don't impose a limit, others do. Unfortunately there are some hosts that don't allow you to change it. Suggestion would be to add a line like the above to your .ini file and then try Server Buddy again - if you get an OK for this item then you know your change has been allowed.
I can't think of any reason any of these would impact any of the Display Buddy plugins.
Hope that helps.
"Everything will be all right in the end. If it isn't all right yet then it isn't the end."