Policy Question for Theme Support Past One Year
Posted 21 January 2010 - 08:24 PM
Is that the way it's going to stay?
What about for buying an all access pass or combo package of 6 themes? What would the charge for updates and support be for those situations, please?
Posted 22 January 2010 - 03:31 PM
We deal with updates like a magazine subscription does. You pay for one year of updates and support with the theme. When that year is up, you get to keep the versions that you have up to that point, but you will not receive any more unless you subscribe again.
This is the case for all themes and packages.
Posted 25 January 2010 - 04:28 PM
I appreciate your confirming it, at any rate.
**I meant to ask - Do you allow customers to keep 'read-only rights' to the foums related to purchased themes after the one year access?
Edited by Catherine Bryan, 26 January 2010 - 11:41 AM.