Welcome to the forum:
Our moderators actively respond to forum support requests during normal business hours which are Monday-Friday, 8am - 5pm Central Standard Time, typically within one business day. Although some moderators choose to work during the weekends, we can not guarantee immediate attention to your requests. Thanks for understanding.
What is included with support:
Premium support includes theme/plugin issues such as: bugs encountered under normal operation, how to use basic features, basic WordPress help, and basic help with customization (meaning we point you to resources and will help in more depth as time allows). More information.
upgrade to backupbuddy 2
Posted 14 April 2011 - 09:33 AM
Posted 14 April 2011 - 10:12 AM
Yes you will be able to upgrade to BB 2.0 since you will still be a member based upon your date of joining us. And yes you will be able to upgrade it through wordpress.
Thanks! Please let us know if you have anymore questions
There are some plugin walkthrough videos on our youtube channel check it out!