Jump to content


Welcome to the forum:

Welcome to the iThemes, PluginBuddy and WebDesign.com forum. We've created several tutorial video's to help you get you started with using the forum, please check them out!

Also take note of the forum guidelines.


Support hours:

Our moderators actively respond to forum support requests during normal business hours which are Monday-Friday, 8am - 5pm Central Standard Time, typically within one business day. Although some moderators choose to work during the weekends, we can not guarantee immediate attention to your requests. Thanks for understanding.

What is included with support:

Premium support includes theme/plugin issues such as: bugs encountered under normal operation, how to use basic features, basic WordPress help, and basic help with customization (meaning we point you to resources and will help in more depth as time allows). More information.

Jeremy Trask - A Prince and a Scholar


  • Please log in to reply
No replies to this topic

#1 mvpsusi

mvpsusi

    Advanced Member

  • Members
  • Others: BackupBuddy, Toolkit
  • PipPipPip
  • 289 posts
  • LocationLisbon, Wisconsin,USA

Posted 21 April 2011 - 04:38 PM

I have had several issues this past week regarding 2 sites that I had built and had to migrate. It was my first attempt at migration with Backup Buddy and I had been given some bad advice by both a webhost representative and another "expert". Jeremy Trask is one amazing human being, my hero, the consumate professional and he certainly deserves a raise, a big hug, and anything else you can think of to reward him with. He answered my posts, calmed my fears, encouraged me to forge ahead and best of all - helped me realize solutions to my problems which were, admittedly, somewhat self-imposed. I can't begin to thank him enough for his tireless support and emails. In addition, once I actually got the hang of it, BackupBuddy performed flawlessly. At the end of a really stressful, hand-wringing couple of days - I am happy to report that I'm more thrilled than ever with iThemes, Builder, Backup Buddy and more and that I will continue to use and support these products for the short and long term.

Way to go!
Posted Image
Susi Schuele
WordPress*Graphic Design*Social Media
http://www.myvirtualproject.com
http://www.facebook.com/myvirtualproject
http://www.twitter.com/MVPSusi
262-246-0085
sschuele@myvirtualproject.com




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users