Welcome to the forum:
Welcome to the iThemes, PluginBuddy and WebDesign.com forum. We've created several tutorial video's to help you get you started with using the forum, please check them out!
Also take note of the forum guidelines.
Our moderators actively respond to forum support requests during normal business hours which are Monday-Friday, 8am - 5pm Central Standard Time, typically within one business day. Although some moderators choose to work during the weekends, we can not guarantee immediate attention to your requests. Thanks for understanding.
What is included with support:
Premium support includes theme/plugin issues such as: bugs encountered under normal operation, how to use basic features, basic WordPress help, and basic help with customization (meaning we point you to resources and will help in more depth as time allows). More information.
Important Security Update for All iThemes Customers - please read this
Urgetn! Please! Purchased Developer Suite- need my pswd /having email issues w/email address used for purchase
Posted 22 April 2011 - 01:02 PM
I purchased the developer's suite of plugins yesterday and need to get my password.I have moved my email accts to Google Business apps and have had major issues.
When I submit the request for my password I never receive the email.
I'd like to change the email for my member login to this email : firstname.lastname@example.org
I used the email address: email@example.com to purchse.
Here's my purchase information:
Enjoy your membership. To Login please click here Login
Your payment has been succesfully processed.
Order reference: 26541 / 46D97602UV752005L
Date and time of payment: 04/21/2011 18:09:28
Subscription/Product Title Price
PluginBuddy Developer Suite (Unlimited sites) $197.00
Coupon Discount $49.25
Tax Amount $0.00
I'd love to get this asap. Thanks so much,
Posted 22 April 2011 - 01:04 PM
Please mail this to firstname.lastname@example.org