Jump to content


Question about new 2 site license


2 replies to this topic

#1 David Keene

David Keene

    New Member

  • Members
  • 2 posts

Posted 30 June 2011 - 10:35 PM

I see that my license now has support for 2 sites with the conversion... does the support key I already have work for both sites? Or is there a way to generate another support key?

#2 Josh

Josh

    Ithemes Developer

  • Moderators
  • Others: All Plugins, All Themes, BackupBuddy, Flexx
  • 2,601 posts

Posted 01 July 2011 - 09:26 AM

Hi David,

You generate a new key for each site. So if you have already used one key then go into the next site you want to use your other key in. Go to the license manager on the plugin page, enter your credentials and click generate new license key.

Please let us know if you have anymore questions.

Regards

Josh
Hey if you haven't looked at the ithemes and pluginbuddy codex check it out here!
There are some plugin walkthrough videos on our youtube channel check it out!

#3 David Keene

David Keene

    New Member

  • Members
  • 2 posts

Posted 01 July 2011 - 09:18 PM

Josh,

Thanks for the response. I finally figured out that I needed to install the version of the plugin from here to get it to recognize the need for the license (and not the pre-sale support key I was using). Once I did that the key generation went through successfully for both sites.

David



Reply to this Topic


ATTENTION
If this topic is marked RESOLVED or INFORMATION, or if you are NOT experiencing EXACTLY the same issue, please start a new topic to provide the details of your problem. If the solution provided doesn't work for you, you should start a new topic. If you feel this thread contains relevant information, you may include a link to it in your new topic. To ensure that we can process your support request efficiently, ALWAYS include a link to your site, and/or the page your request is related to. When posting your question or request on the forum, please be as concise and specific as possible. The shorter and more to the point you can make your request, the better.

For BackupBuddy related issues, be sure to include the status log from your most recent backup.

CLICK HERE to start a new topic in the Ajax Edit Comments forum.


  


0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users