Edit page leads to 404 & options cannot be accessed
Posted 12 July 2011 - 08:32 AM
Posted 14 July 2011 - 10:29 AM
Posted 14 July 2011 - 11:20 AM
Just to make sure are you are referencing the comment "edit" button on the front end? Or am I not correct in saying that?
Please let us know
ps, Also there should be a new version tomorrow with all the new fixes applied.
There are some plugin walkthrough videos on our youtube channel check it out!
Posted 14 July 2011 - 11:59 AM
Posted 23 July 2011 - 11:27 AM
Where is the support on this anyway? It's been over a week and still AEC is broken? I've seen better support on plugins that are actually free.
Posted 23 July 2011 - 02:47 PM
Thanks for bringing this up and waiting for a "fix" for this [sorry for the wait Sophia!]. We're here to support this 100%! :) I just tested the latest AEC 18.104.22.168 on my 2 live sites and on the front-end, the pop-up Edit works fine without any errors for both my own comments and comments by other people. So let's see what common things you all have to pinpoint the issue.
I'm going to assume you have the latest version of AEC 22.214.171.124 now.
1 : Could you de-activate all other plugins and try again?
2 : Could you share your url's so I can make a test comment and check how the edit button pop-up [if enabled] looks to the regular guest commentor?
3 : Do you have W3 Total Cache plugin installed? The reason I ask is because while these 2 plugins work perfectly with each other [using them on my sites], using W3 Total Cache's minify option can sometimes cause some plugins to not load properly.
4 :In AEC â€“> Behavior â€“> Other Features â€“> Performance section, could you please try disabling all the options [set them to no] for the 3 options in "Performance" section?
6 : Is the "Edit" pop-up box on the front-end for you not working as an admin editing your own comment, as an admin editing other people's comments, as a logged-in non-admin editing your own comment, or as a non-logged in user [guest] editing your own comment?
7 :The original poster mentioned that they could not access the Options/Settings page. Are any of you still facing that issue?
8 : The pop-up error that you see, can you find out what URL it's trying to load?
9 : Could you please try to take a screenshot of the entire error area including the url window?
Let's see what the answers to those are and if you notice any changes with the different settings above. Otherwise, I may have to ask you to let me go into your WP admin area to check and test stuff out and see what your configuration is.
Thanks again for being patient!
Edited by Bes Zain, 23 July 2011 - 09:51 AM.
Posted 23 July 2011 - 05:08 PM
"Load wp-load.php directly"
I could keep the other performance options enabled, but for some reason loading wp-load.php seems to generate 404 errors now.
I'm using Super Cache for caching purposes and only minify CSS files via Cloudflare.
You can try a test comment of your own here: <a href="http://www.habitationofjustice.com/finding-the-stars-again" rel="nofollow" target="_blank">http://www.habitationofjustice.com/finding-the-stars-again</a>
After switching wp-load.php on and off to compare the URL it is trying to load, I noticed with wp-load.php switched on, it loads a completely different URL.
The following URL loads correctly (with wp-load.php switched OFF):
The following URL loads incorrectly (with wp-load.php switched ON):
I've bolded the portion that I'm confident is causing the 404 error. Since the move to iThemes the folder that AEC is stored in is no longer called wp-ajax-edit-comments but has been shortened to ajax-edit-comments. Any part of the code that relies on the folder's old location will result in errors.
Hope this can be fixed soon.
Edited by Lincoln, 23 July 2011 - 12:21 PM.
Posted 23 July 2011 - 05:21 PM
When the option to have users "request deletion" is enabled, the admin receives no notification whenever a user requests to have a comment deleted. Instead it simply goes back into the moderation queue. I'm supposed to receive an email though with the note the user wrote indicating why he wanted a comment deleted. Just thought I'd mention it here. In the meantime I've disabled this feature as well.
Posted 23 July 2011 - 05:42 PM
Thanks for the additional info. I'll look into it and see if it's a configuration issue with other plugins or settings that case "wp-login.php" option is the issue for that or the directory. I do see the wp-ajax-edit-comments directory mentioned more than once in the new code. I may end up filing this as a bug report, thanks! For now, you can keep wp-load.php option disabled and AEC will work perfectly for you.
Everyone else: try disabling the wp-load.php option also. It should make AEC work for you too.
Also, for the 2nd thing you mentioned, I just tried the "request deletion" option from my end and it works; I got the admin notification email with the delete request comment in it also. Can you check the spam folder please? Are you getting every other kind of notification? Did you try de-activating all other plugins while testing this?
Edited by Bes Zain, 23 July 2011 - 12:59 PM.
Posted 23 July 2011 - 06:07 PM
So it looks like I just need to wait until it's safe to turn the wp-loads.php options back on. No other plugins appear to be affected but since I use a lot of them I'd rather have this option available as soon as possible to voud any potential conflicts. Thanks!
Posted 23 July 2011 - 06:21 PM
I've filed this as a bug report as I can duplicate the problem almost exactly as what you and others are noticing [for me, with wp-options.php enabled, the edit box loads but never finishes loading the comment contents].
I'll update this thread whenever there's an update, thanks!
Posted 25 July 2011 - 06:41 PM
Posted 25 July 2011 - 06:54 PM
Thanks for the reply. Wanted to clarify a bit: this feature is working. It's working on Lincoln's site also now with my above steps.The feature coupled with certain settings causes it to break on certain installation.
Can you try the settings I recommended in my comment # 6 and # 9 above? It should work.You don't need to downgrade unless you've tried every setting mentioned in my steps.
Once again, to clarify: this feature is working and the bug report is mainly for the wp-load.php setting specifically which causes issues for this featureon certain installations. Turning off wp-load.php fixes the issue for majority of installations.
Edited by Bes Zain, 25 July 2011 - 02:02 PM.
Posted 28 July 2011 - 11:39 PM