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Question regarding expired plug-ins


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2 replies to this topic

#1 Guest_John T._*

Guest_John T._*
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Posted 14 July 2011 - 01:21 PM

Greetings...

My iThemes subscription recently expired. As part of my all-access membership I had downloaded and installed the following plug-ins: Backup Buddy, Billboard, Mobile, Rotating Images, and Rotating Text.

As my site is still under construction, I just logged onto Wordpress to do some work on it and saw notices that my subscriptions for these plug-ins have expired. I was under the impression that once I downloaded them while my subscription was still valid, the version I had downloaded was mine to use forever, just as the themes would be. Is this not true?

Granted, I understand I wouldn't have access to any new releases after the subscription expired, but shouldn't the ones I obtained during my membership still be availble to me?

I'll look forward to your explanation. Thank you...

John

#2 Ronald

Ronald

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Posted 14 July 2011 - 02:05 PM

Hi John,

your plugins and themes will function after your subscription has ended, that is true. If you have any doubts or other questions, please contact sales@ithemes.com by e-mail with your ithemes username, the e-mail address you used when purchasing, so they can look into it,

Ronald

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#3 Guest_John T._*

Guest_John T._*
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Posted 14 July 2011 - 02:28 PM

Thanks, Ronald. That's what I thought. I'll look into it and contact sales if there's a problem.

Thanks for the quick reply...

John