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Bought Flex but link is Bad


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#1 David Barnhart

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Posted 16 July 2011 - 04:37 PM

I bought another year's worth of access to flex Professional but when I went back in to download it he link labelled "FlexxProfessional Multi-Use points to:

http://downloads.wordpress.org/plugin/contactbuddy-by-pluginbuddycom.zip

#2 Ronald

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Posted 17 July 2011 - 01:55 PM

Hi,

can you show me what your list of downloadable products looks like? Flexx Professional links to the proper zip archive, so I'm a bit puzzled,

Posted Image

Ronald

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#3 David Barnhart

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Posted 20 July 2011 - 09:17 AM

Flexx doesn't appear a all in the list of themes. It appears in the list titled "Display Buddy" at the bottom as "FlexxProfessional Multi-Use"

Posted Image

Posted Image

#4 Bes Zain

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Posted 20 July 2011 - 09:34 AM

Hey David,

Thanks for the screenshot! That's strange indeed that the link points to ContactBuddy.

If you look 8 lines above FlexxProfessional Multi-Use in your screenshot, you'll see FlexxProfessional Multi-Use - 4.0.12. Does that link work?

#5 Ronald

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Posted 20 July 2011 - 10:17 AM

Hi,

I'll have sales look into this, do let us know if the other FlexxProfessional link works for you though,

Ronald

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#6 Matt Danner

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Posted 20 July 2011 - 10:40 AM

David -

Thanks for the heads up. I've fixed that product link, so it is now properly labeled, and downloads correctly.

-matt
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#7 David Barnhart

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Posted 23 July 2011 - 07:18 AM

Thank you.