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Bought Flex but link is Bad


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6 replies to this topic

#1 businessbloggingpros

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Posted 16 July 2011 - 04:37 PM

I bought another year's worth of access to flex Professional but when I went back in to download it he link labelled "FlexxProfessional Multi-Use points to:

http://downloads.wordpress.org/plugin/contactbuddy-by-pluginbuddycom.zip

#2 Ronald

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Posted 17 July 2011 - 01:55 PM

Hi,

can you show me what your list of downloadable products looks like? Flexx Professional links to the proper zip archive, so I'm a bit puzzled,

Posted Image

Ronald

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#3 businessbloggingpros

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Posted 20 July 2011 - 09:17 AM

Flexx doesn't appear a all in the list of themes. It appears in the list titled "Display Buddy" at the bottom as "FlexxProfessional Multi-Use"

Posted Image

Posted Image

#4 Bes Zain

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Posted 20 July 2011 - 09:34 AM

Hey David,

Thanks for the screenshot! That's strange indeed that the link points to ContactBuddy.

If you look 8 lines above FlexxProfessional Multi-Use in your screenshot, you'll see FlexxProfessional Multi-Use - 4.0.12. Does that link work?

#5 Ronald

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Posted 20 July 2011 - 10:17 AM

Hi,

I'll have sales look into this, do let us know if the other FlexxProfessional link works for you though,

Ronald

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When asking your question/posting your request on the forum, please be as concise and specific as possible. The shorter your request, the more to the point, the more specific, the easier it will be for us to try and help out.


#6 Matt Danner

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Posted 20 July 2011 - 10:40 AM

David -

Thanks for the heads up. I've fixed that product link, so it is now properly labeled, and downloads correctly.

-matt
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#7 businessbloggingpros

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Posted 23 July 2011 - 07:18 AM

Thank you.