Jump to content


Welcome to the forum:

Welcome to the iThemes, PluginBuddy and WebDesign.com forum. We've created several tutorial video's to help you get you started with using the forum, please check them out!

Also take note of the forum guidelines.


Support hours:

Our moderators actively respond to forum support requests during normal business hours which are Monday-Friday, 8am - 5pm Central Standard Time, typically within one business day. Although some moderators choose to work during the weekends, we can not guarantee immediate attention to your requests. Thanks for understanding.

What is included with support:

Premium support includes theme/plugin issues such as: bugs encountered under normal operation, how to use basic features, basic WordPress help, and basic help with customization (meaning we point you to resources and will help in more depth as time allows). More information.

Need Billboard Plugin help


This topic has been archived. This means that you cannot reply to this topic.
1 reply to this topic

#1 richardgaspa

richardgaspa

    New Member

  • Members
  • 2 posts

Posted 19 July 2011 - 05:14 PM

I just upgraded to the new version of Flex Professional from an older version as well as the plugins. After installing the new version of the them and installing the new version of Billboard I am getting an error message that my key is not good. Can you help me?

#2 Ronald

Ronald

    Forum Admin

  • Administrators
  • Others: All Plugins, All Themes, Moderators, Webdesign
  • 31,369 posts

Posted 20 July 2011 - 06:42 AM

Hi,

Flexx users do not have to install Billboard as a separate plugin, it is integrated in the theme. So you can deactivate and even delete the plugin, and will still see the Billboard menu in the DisplayBuddy tab in the WordPress dashboard.

hope that clarifies,
Ronald

Join the iThemes Builder Community on Google+.



To ensure that we can process your support request efficiently, ALWAYS include a link to your site, and/or the page your request is related to. Please also read the forum guidelines.



When asking your question/posting your request on the forum, please be as concise and specific as possible. The shorter your request, the more to the point, the more specific, the easier it will be for us to try and help out.