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Themes not coming up


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4 replies to this topic

#1 Guest_Josh_*

Guest_Josh_*
  • Guests

Posted 01 December 2009 - 01:41 PM

Hello:

I just got my 6 pack package sent to me. when i go to my memberpanel  and click on a theme it brings up a page saying      page not found?  Where can i go to download my new themes?

#2 Ronald

Ronald

    Forum Admin

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Posted 01 December 2009 - 04:51 PM

Hi Josh,
Our tech guys are working on it this very moment,
apologies for the inconvenience,
Ronald

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To ensure that we can process your support request efficiently, ALWAYS include a link to your site, and/or the page your request is related to. Please also read the forum guidelines.



When asking your question/posting your request on the forum, please be as concise and specific as possible. The shorter your request, the more to the point, the more specific, the easier it will be for us to try and help out.


#3 Chris Jean

Chris Jean

    Code Monkey

  • Administrators
  • 3,347 posts

Posted 01 December 2009 - 05:08 PM

Sorry for the trouble. Some of our links got shuffled in the changeover.
I've updated all the links on the membership system and have added redirect to make any links that you currently have in emails or other correspondance function properly.
Please try to download again and let us know if you have any further difficulties.

#4 pinkdaisy

pinkdaisy

    Member

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  • Others: BackupBuddy
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  • 18 posts

Posted 08 December 2009 - 06:14 AM

Hi there, having the same problem.
Just purchased the 6-themes package but the link to request the themes I want doesn't work.
Maureen

#5 Ronald

Ronald

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Posted 08 December 2009 - 06:41 AM

Hi Maureen,
can you contact sales@ithemes.com directly, they should be able to sort you out,
thanks! and apologies for the inconvenience,
Ronald

Join the iThemes Builder Community on Google+.



To ensure that we can process your support request efficiently, ALWAYS include a link to your site, and/or the page your request is related to. Please also read the forum guidelines.



When asking your question/posting your request on the forum, please be as concise and specific as possible. The shorter your request, the more to the point, the more specific, the easier it will be for us to try and help out.