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Premium support includes theme/plugin issues such as: bugs encountered under normal operation, how to use basic features, basic WordPress help, and basic help with customization (meaning we point you to resources and will help in more depth as time allows). More information.
The iThemes offices will be closed Thursday Nov. 27 and Friday Nov. 28 for Thanksgiving.
Support will be limited, as we allow our support staff to spend some well deserved time off with their families. The iThemes Support team wishes you a great Thanksgiving weekend.
Thank you for your amazing support, once again!
Posted 17 August 2011 - 07:42 PM
I am so grateful that I found iThemes when I started on this journey into WordPress -- without a doubt, I would have likely given up in frustration early on without your superb support, fantastic training and great themes and plugins.
Thank you for helping me evolve my understanding and skill level, and for patiently working through my newbie questions. I still have so much to learn, but thanks to you I have an ever growing list of happy clients. Knowing you are here to help me through potential problems that pop up gives me the confidence to keep going.
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