Welcome to the forum:
Our moderators actively respond to forum support requests during normal business hours which are Monday-Friday, 8am - 5pm Central Standard Time, typically within one business day. Although some moderators choose to work during the weekends, we can not guarantee immediate attention to your requests. Thanks for understanding.
What is included with support:
Premium support includes theme/plugin issues such as: bugs encountered under normal operation, how to use basic features, basic WordPress help, and basic help with customization (meaning we point you to resources and will help in more depth as time allows). More information.
Fatal error message
Posted 03 September 2011 - 07:17 PM
"/wp-content/plugins/seo-rank-reporter/seo-rank-reporter.php:345:Cannot break/continue 1 level
Message: A fatal code error occurred."
If you are unable to fix this problem, please copy all the text on this screen and send
it to firstname.lastname@example.org.
I can post the debug data if needed.
Posted 04 September 2011 - 02:40 PM
this is an issue with the SEO Rank Reporter plugin code. Make sure that you have updated theplugin, WordPress and your WordPress theme to the latest version. Otherwise,deactivatingthepluginwill most likely resolve this issue. For further assistance on theplugin, please contact thepluginauthor/helpdesk/faq with reference to the error message.
If you can't access your blog to deactivate the plugin, you can delete the plugin files from the wp-content/plugin/ folder using FTP or your hosting cPanel.
If you have any Builder theme related issues or questions, please post them in the Builder Support forum, this is a forum for support for free themes, and may not be monitored constantly.
Join the iThemes Builder Community on Google+.
To ensure that we can process your support request efficiently, ALWAYS include a link to your site, and/or the page your request is related to. Please also read the forum guidelines.
When asking your question/posting your request on the forum, please be as concise and specific as possible. The shorter your request, the more to the point, the more specific, the easier it will be for us to try and help out.
Reply to this Topic
If this topic is marked RESOLVED or INFORMATION, or if you are NOT experiencing EXACTLY the same issue, please start a new topic to provide the details of your problem. If the solution provided doesn't work for you, you should start a new topic. If you feel this thread contains relevant information, you may include a link to it in your new topic. To ensure that we can process your support request efficiently, ALWAYS include a link to your site, and/or the page your request is related to. When posting your question or request on the forum, please be as concise and specific as possible. The shorter and more to the point you can make your request, the better.
For BackupBuddy related issues, be sure to include the status log from your most recent backup.
CLICK HERE to start a new topic in the Support for Free Themes forum.
0 user(s) are reading this topic
0 members, 0 guests, 0 anonymous users