Builder theme - No theme download link (Pre-Order)
Posted 08 December 2009 - 06:58 AM
I've just purchased (pre-order) the new builder theme, and on accessing the member area I cannot download the theme as the download link is not showing up.
Is this due to the fact that I have purchased prior to the general realease date?
Any response would be greatly appreciated.
Posted 08 December 2009 - 07:29 AM
please contact email@example.com directly, they should be able to sort you out,
Join the iThemes Builder Community on Google+.
To ensure that we can process your support request efficiently, ALWAYS include a link to your site, and/or the page your request is related to. Please also read the forum guidelines.
When asking your question/posting your request on the forum, please be as concise and specific as possible. The shorter your request, the more to the point, the more specific, the easier it will be for us to try and help out.
Posted 08 December 2009 - 11:10 AM
I'll do that right now.
Posted 13 December 2009 - 01:53 PM
Posted 16 December 2009 - 01:01 AM
Posted 16 December 2009 - 01:04 AM
Crossing my fingers....
Posted 16 December 2009 - 01:17 AM
Posted 16 December 2009 - 06:08 AM
Posted 16 December 2009 - 09:26 AM
I know, have you heard anything?
Posted 16 December 2009 - 09:39 AM
I'm thinking sometime during the day of the 16th after the primary developer cries uncle!
Very perceptive Leon. :)
I have four bugs that need to be fixed in the core functionality. We're still doing some final CSS tweaks. And I have some additional shortcodes and widgets that I want to get added into the theme for release.
After we get all of that sorted, everyone here agrees that the theme is stable and provides a solid starting design, and I run a final set of tests to ensure that everything works as expected, Builder will be officially released and everyone will get their download links.
Cory has confirmed that he will send out an email to everyone that has pre-purchased Builder as soon as it goes live.
I apologize for any misunderstanding.