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Buddy Back Up INstall Error.. PLEASE HELP :-(


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1 reply to this topic

#1 Guest_Tim_*

Guest_Tim_*
  • Guests

Posted 27 October 2011 - 02:15 PM

Hello, I purchased an unlimited license for the buddy back up plug in so I can back up my sites.

Im trying to install the plug in now, and i get all the way to the "plug in installed correctly screen" then after i click activate plugin i get this error

Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 7680 bytes) in /home/admin/public_html/wp-admin/includes/template.php on line 2044

how can i fix this??
I really need this plug in to work

Then when I try to access my dash board it gives this error

Fatal error: Allowed memory size of 33554432 bytes exhausted (tried
to allocate 30720 bytes) in
/home/admin/public_html/wp-admin/includes/theme.php on line 36

I deleted the plugin from my ftp, then everything with my site wirks fine, but not when the plugin is loaded.

Please help. Any suggestions?


#2 Ronald

Ronald

    Forum Admin

  • Administrators
  • Others: All Plugins, All Themes, Moderators, Webdesign
  • 31,123 posts

Posted 27 October 2011 - 02:56 PM

Hi,

welcome to the forum. Please (next time) sign in with the username and password you use to access the membership area (from where you downloaded the product(s) you purchased), and post your support request in the appropriate support forum,

On to the error message, it indicates that the memory limit size in the php configuration needs to be increased. Here's an article from the Codex on how to do that,

hope that helps,
Ronald

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