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#1 James Lee

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Posted 01 December 2009 - 03:25 PM

Well, tried to down load a theme I purchased with no luck and then come to the forums to find them empty. Anyone home at iThemes?

#2 sarah


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Posted 01 December 2009 - 03:46 PM

Hi, James -

Thank you for posting! Yes, we are here and ready to answer your questions. It's empty because you are one of the first people to post! :) congrats!

For the question regarding your download, please post in a different category (like your theme category further down on the list) and provide as much information as possible: was there an error? Which theme are you using? what did it say?
Any information you can give that can help the moderators figure out what's wrong!

Again, we appreciate your post and hope you find the new forum to your liking!


#3 James Lee

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Posted 01 December 2009 - 06:28 PM

Thanks, glad to see it's working again. I got my download. It's been a while but I remembered active support forums for the last theme I purchased and was dismayed to see them missing. Understand that you've just switched forum software and that all the old post are archived and, I hope, searchable. Thanks, J.Lee