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Can't Find Backupbuddy's Forum

backupbuddy forum

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2 replies to this topic

#1 raizamn

raizamn

    New Member

  • Members
  • Others: BackupBuddy
  • 2 posts

Posted 03 December 2011 - 12:00 AM

Hi,

I can't seem to see/access forum for BackupBuddy? I do have an active BackupBuddy subscription. All I can see on PluginBuddy Plugins section is the Free Plugins Support forum. Could you please help? I tried logging out and back in but nothing changed.

Many thanks

#2 Guest_Tanya_*

Guest_Tanya_*
  • Guests

Posted 03 December 2011 - 09:36 AM

me neither - I managed to get in yesterday but still not sure how - and now it is telling me my username and password are wrong (I can log in to the member pages but not the support). I thought maybe I need a different login for the support area but when I click 'create a new user' it says new memberships are not being accepted at this time. I am getting a fatal error with my plugin and need help - very frustrating that I can't access it again...

#3 Ronald

Ronald

    Forum Admin

  • Administrators
  • Others: All Plugins, All Themes, Moderators, Webdesign
  • 31,077 posts

Posted 03 December 2011 - 10:40 AM

Hi,

Raizamn, your permissions are fine, you should be able to access http://ithemes.com/forum/index.php?/forum/74-backupbuddy/

Tanya, you appear to be signed in as a guest,  you need to login with the same username password you used on the old forum. Use the "forgotten password" function, just in case

Ronald

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