Jump to content

Can't Find Backupbuddy's Forum

backupbuddy forum

This topic has been archived. This means that you cannot reply to this topic.
2 replies to this topic

#1 raizamn


    New Member

  • Members
  • Others: BackupBuddy, BackupBuddy
  • 2 posts

Posted 03 December 2011 - 12:00 AM


I can't seem to see/access forum for BackupBuddy? I do have an active BackupBuddy subscription. All I can see on PluginBuddy Plugins section is the Free Plugins Support forum. Could you please help? I tried logging out and back in but nothing changed.

Many thanks

#2 Guest_Tanya_*

  • Guests

Posted 03 December 2011 - 09:36 AM

me neither - I managed to get in yesterday but still not sure how - and now it is telling me my username and password are wrong (I can log in to the member pages but not the support). I thought maybe I need a different login for the support area but when I click 'create a new user' it says new memberships are not being accepted at this time. I am getting a fatal error with my plugin and need help - very frustrating that I can't access it again...

#3 Ronald


    Forum Admin

  • Administrators
  • Others: All Plugins, All Themes, Moderators, Webdesign
  • 30,180 posts

Posted 03 December 2011 - 10:40 AM


Raizamn, your permissions are fine, you should be able to access http://ithemes.com/forum/index.php?/forum/74-backupbuddy/

Tanya, you appear to be signed in as a guest,  you need to login with the same username password you used on the old forum. Use the "forgotten password" function, just in case


Join the iThemes Builder Community on Google+.

To ensure that we can process your support request efficiently, ALWAYS include a link to your site, and/or the page your request is related to. Please also read the forum guidelines.

When asking your question/posting your request on the forum, please be as concise and specific as possible. The shorter your request, the more to the point, the more specific, the easier it will be for us to try and help out.