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Posted 09 December 2011 - 04:58 PM
I've disabled and enabled the colorbox option and I've played with all of the performance options as well with no luck.
I am not running a cache plugin or another light box plugin.
Posted 09 December 2011 - 06:12 PM
Thanks for posting this, and welcome to the forums!
First, try this please:
AEC --> Settings --> Behavior --> Other Features --> Performance
Play with the 3 settings under Performance (set them to Yes or No). That should yield different results (or start working).
Second, what is your url where we can test this?
Posted 11 December 2011 - 03:50 PM
I tried all possible combinations as below, and nothing worked.
- 1 checked off (all 3 combinations)
- 2 checked off (all combinations)
- all 3
The site is a membership site and only members can see and input comments.
Any other suggestions?
Posted 12 December 2011 - 12:54 PM
Thanks for the reply. Hmmmm, that does make it hard to see what may be happening. However, try this:
1 : On the page where AEC is loading (with the comments and comment box), view the source code: do you see any multiple (more than one) mentions of "jquery"?
2 : Which other plugins do you have? Some plugin MAY be causing a conflict with AEC (one of the biggest reasons AEC pop-up doesn't show) and related to #1 above.
3 : If you go to Appearance --> Themes, and "Preview" a theme, you can navigate to the comments section OR a single post inside the preview, while logged in as an admin. In any other theme (even TwentyEleven), does the pop-up work?
Posted 12 December 2011 - 02:12 PM
Disable Admin Bar
Easy Comment Uploads
Embedded Stock Data
Exclude Pages from Navigation
Executable PHP Widget
Get Author's Comments
Mark Unread Comments
Moderate Selected Posts
Show Unread Comments
Simple Press Forum
Stock Quotes Stock
Subscribe to comments
Theme my login
Twitter Tools bit.ly urls
WordPress Database Backup
WordPress Thread Comment
3. When I click "edit" to edit the comment it reverts back to the active theme so I could not test it.
Posted 13 December 2011 - 12:03 PM
Thanks for the reply.
1 : Could you please share the links for those jquery calls (you can copy/paste the full jquery link lines so we can see the full exact url - make sure you copy them all please)
2 : #1 above will give us more ideas, though to begin with, try deactivating just temporarily these ones (there could be more, though I'm starting with these) : WP-Optimize, cForms, Easy Comment Uploads, Mark Unread Comments, Get Author's Comments, Show Unread Comments (unless this is admin only), and definitely WordPress Thread Comments.
4 : This is an old version, though if you have a chance to test it, see if this works (this will let us know if it's a version issue OR something outside the plugin): http://wordpress.org/extend/plugins/wp-ajax-edit-comments/
Posted 15 December 2011 - 08:03 PM
<div>Thanks. I will try #2 and #3 on the weekend when the site's traffic is lower and so it will be less disruptive.</div>
Posted 15 December 2011 - 08:04 PM
Posted 19 December 2011 - 04:24 PM
You should have gotten an email from iThemes regarding Ajax Edit Comments by now. Please let me know if you haven't received it yet, and I'll have it forwarded to you.