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How Can I Manage My Aec License ?

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2 replies to this topic

#1 Guest_Hide Uehara_*

Guest_Hide Uehara_*
  • Guests

Posted 15 December 2011 - 02:18 AM

I'm very confused.

Today, I update AEC from 4.1.8.3 to 5.0.5. by manual.

When I make to 'Manage Licenses', it says 'Username and/or password is invalid. Are you using your iThemes password?' But I can log in the site 'ithemes.com/member/member.php' by using the same username and the same password.

I think I have the license of AEC from 06/20/2011 to 06/30/2012. Am I something wrong?
How can I activate new AEC?

Thanks in advance.

#2 Bes Zain

Bes Zain

    Member

  • Members
  • 4,268 posts

Posted 16 December 2011 - 01:31 PM

Hi Uehara, :)

Thanks for posting this. Could you please email sales@ithemes.com regarding this? They'll take care of you and let you know the details about AEC.

Regards,

Bes

#3 Guest_Hide Uehara_*

Guest_Hide Uehara_*
  • Guests

Posted 17 December 2011 - 12:47 AM

Hi Bes,

Thanks for your reply.

I emailed sales@ithemes.com.