I'm very confused.
Today, I update AEC from 4.1.8.3 to 5.0.5. by manual.
When I make to 'Manage Licenses', it says 'Username and/or password is invalid. Are you using your iThemes password?' But I can log in the site 'ithemes.com/member/member.php' by using the same username and the same password.
I think I have the license of AEC from 06/20/2011 to 06/30/2012. Am I something wrong?
How can I activate new AEC?
Thanks in advance.
2 replies to this topic
#2
Posted 16 December 2011 - 01:31 PM
Hi Uehara, 
Thanks for posting this. Could you please email sales@ithemes.com regarding this? They'll take care of you and let you know the details about AEC.
Regards,
Bes
Thanks for posting this. Could you please email sales@ithemes.com regarding this? They'll take care of you and let you know the details about AEC.
Regards,
Bes
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