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Welcome to the iThemes, PluginBuddy and WebDesign.com forum. We've created several tutorial video's to help you get you started with using the forum, please check them out!

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Support hours:

Our moderators actively respond to forum support requests during normal business hours which are Monday-Friday, 8am - 5pm Central Standard Time, typically within one business day. Although some moderators choose to work during the weekends, we can not guarantee immediate attention to your requests. Thanks for understanding.

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Premium support includes theme/plugin issues such as: bugs encountered under normal operation, how to use basic features, basic WordPress help, and basic help with customization (meaning we point you to resources and will help in more depth as time allows). More information.

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1 reply to this topic

#1 Guest_Calvin_*

Guest_Calvin_*
  • Guests

Posted 18 December 2011 - 12:20 AM

I keep having trouble getting my pluginbuddy license key and/or registrering my product.

I tried to login in members area but none of my email or username worked to reset password.

How do I find what username or email I have setup in pluginbuddy?

#2 Ronald

Ronald

    Forum Admin

  • Administrators
  • Others: All Plugins, All Themes, Moderators, Webdesign
  • 31,077 posts

Posted 18 December 2011 - 05:52 AM

Hi,

if you don't remember your username and e-mail address, it get's complicated. Please try to find your welcome e-mails or purchase/payment confirmations. Your forum username and password is the same as your membership username/password that you should have received by e-mail.

Ronald

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