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Can't Log In To Member Area Of Forum



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3 replies to this topic

#1 Guest_Cheri Plett_*

Guest_Cheri Plett_*
  • Guests

Posted 18 December 2011 - 10:25 AM

I was not sure where else to post this. I am an ithemes member, but when I try to log in to the member side of the forum I either get a permission denied message or page can't be found when I try to log in.

Can you help?

#2 Ronald

Ronald

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Posted 19 December 2011 - 04:55 AM

Hi,

please send me (mail to support@ithemes.com) your username and e-mail address that you use to access the membership page, and I will look into this,

Ronald

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To ensure that we can process your support request efficiently, ALWAYS include a link to your site, and/or the page your request is related to. Please also read the forum guidelines.



When asking your question/posting your request on the forum, please be as concise and specific as possible. The shorter your request, the more to the point, the more specific, the easier it will be for us to try and help out.


#3 Guest_Lauren Slade_*

Guest_Lauren Slade_*
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Posted 09 February 2012 - 04:57 PM

won't let me log into the member area of the forum either

#4 Ronald

Ronald

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Posted 10 February 2012 - 04:43 PM

View PostRonald, on 19 December 2011 - 04:55 AM, said:

please send me (mail to support@ithemes.com) your username and e-mail address that you use to access the membership page, and I will look into this,

Join the iThemes Builder Community on Google+.



To ensure that we can process your support request efficiently, ALWAYS include a link to your site, and/or the page your request is related to. Please also read the forum guidelines.



When asking your question/posting your request on the forum, please be as concise and specific as possible. The shorter your request, the more to the point, the more specific, the easier it will be for us to try and help out.





Better, More Convenient, Private Support for Your iThemes Products Is Here.


We're moving support away from the forum and in to private tickets - Log In to Get Support Here


Note: any currently open support threads in the community forum will stay open while we resolve them.