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Welcome to the iThemes, PluginBuddy and WebDesign.com forum. We've created several tutorial video's to help you get you started with using the forum, please check them out!
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Premium support includes theme/plugin issues such as: bugs encountered under normal operation, how to use basic features, basic WordPress help, and basic help with customization (meaning we point you to resources and will help in more depth as time allows). More information.
Posted 09 January 2012 - 11:47 AM
Posted 09 January 2012 - 12:25 PM
For BackupBuddy questions it is best to post in the BackupBuddy support forum, this forum is more for pre-sales questions. You can access the forum by logging in with your ithemes username and password that you use for managing licenses or to access your ithemes member's page.
BackupBuddy backups are standard zip files. If you are worried about your Amazon S3 account being accessed in ways that you don't like, then look into any extra security settings they may have available to their users.
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