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Using Coupon Code For Existing Subscription

Started by raizamn , Jan 14 2012 05:44 AM
coupon member subscription

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#1 raizamn

raizamn

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Posted 14 January 2012 - 05:44 AM

Hi,

1. I was wondering if public coupon code (posted on your blog or through email) can be used to renew existing subscription.

2. My case is I have an ongoing BackupBuddy subscription (10 sites) which expires in November. On my member panel, every option to renew BackupBuddy says: "Membership length for Support and Updates: 1 year from time of purchase". Does it mean that if I re-new now (using the coupon code), my subscription will expire 1 year from now (not 1 year after November)?

Thanks

#2 Ronald

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Posted 14 January 2012 - 07:24 AM

Hi,

please contact sales@ithemes.com by e-mail, they'll be able to help out,

Ronald

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