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Premium support includes theme/plugin issues such as: bugs encountered under normal operation, how to use basic features, basic WordPress help, and basic help with customization (meaning we point you to resources and will help in more depth as time allows). More information.
Posted 14 January 2012 - 05:44 AM
1. I was wondering if public coupon code (posted on your blog or through email) can be used to renew existing subscription.
2. My case is I have an ongoing BackupBuddy subscription (10 sites) which expires in November. On my member panel, every option to renew BackupBuddy says: "Membership length for Support and Updates: 1 year from time of purchase". Does it mean that if I re-new now (using the coupon code), my subscription will expire 1 year from now (not 1 year after November)?
Posted 14 January 2012 - 07:24 AM
please contact email@example.com by e-mail, they'll be able to help out,
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