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New Member and need help

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#1 Guest_Ron_*

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Posted 04 March 2010 - 08:25 PM

Hello, I just purchased an ithemes.  However, I was never prompted to provide a password when signing up.  I have a username only.  In addition, when I put in my email address it does not recognize.  Therefore, I can not login into the member area to download the theme I purchased.  Can someone help me access my account.
Thanks, Ron

#2 Ronald


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Posted 05 March 2010 - 10:19 AM

Hi Ron,
please contact sales@ithemes.com directly, they will get this sorted asap,
apologies for the inconvenience,Ronald

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