Javascript Disabled Detected

You currently have javascript disabled. Several functions may not work. Please re-enable javascript to access full functionality.

1

New Member and need help

Started by Guest_Ron_* , Mar 04 2010 08:25 PM

Reply to this topic

1 reply to this topic

#1 Guest_Ron_*

Guests

Posted 04 March 2010 - 08:25 PM

Hello, I just purchased an ithemes. However, I was never prompted to provide a password when signing up. I have a username only. In addition, when I put in my email address it does not recognize. Therefore, I can not login into the member area to download the theme I purchased. Can someone help me access my account.
Thanks, Ron

#2 Ronald

Forum Admin

Administrators
Others: All Plugins, All Themes, Moderators, Webdesign
22,273 posts

Posted 05 March 2010 - 10:19 AM

Hi Ron,
please contact sales@ithemes.com directly, they will get this sorted asap,
apologies for the inconvenience,Ronald

Join the iThemes Builder Community on Google+.

To ensure that we can process your support request efficiently, ALWAYS include a link to your site, and/or the page your request is related to. Please also read the forum guidelines.

When asking your question/posting your request on the forum, please be as concise and specific as possible. The shorter your request, the more to the point, the more specific, the easier it will be for us to try and help out.

Back to Pre-sales and other inquiries

Reply to this Topic

ATTENTION
If this topic is marked RESOLVED or INFORMATION, or if you are NOT experiencing EXACTLY the same issue, please start a new topic to provide the details of your problem. If the solution provided doesn't work for you, you should start a new topic. If you feel this thread contains relevant information, you may include a link to it in your new topic. To ensure that we can process your support request efficiently, ALWAYS include a link to your site, and/or the page your request is related to. When posting your question or request on the forum, please be as concise and specific as possible. The shorter and more to the point you can make your request, the better.

For BackupBuddy related issues, be sure to include the status log from your most recent backup.

CLICK HERE to start a new topic in the Pre-sales and other inquiries forum.

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users