Hello, I just purchased an ithemes. However, I was never prompted to provide a password when signing up. I have a username only. In addition, when I put in my email address it does not recognize. Therefore, I can not login into the member area to download the theme I purchased. Can someone help me access my account.
Thanks, Ron
New Member and need help
Started by
Guest_Ron_*
, Mar 04 2010 08:25 PM
1 reply to this topic
#1 Guest_Ron_*
Posted 04 March 2010 - 08:25 PM
#2
Posted 05 March 2010 - 10:19 AM
Hi Ron,
please contact sales@ithemes.com directly, they will get this sorted asap,
apologies for the inconvenience,Ronald
please contact sales@ithemes.com directly, they will get this sorted asap,
apologies for the inconvenience,Ronald
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