Jump to content

Welcome to the forum:

Welcome to the iThemes forum. We've created several tutorial video's to help you get you started with using the forum, please check them out!

Also take note of the forum guidelines.

Support hours:

Our moderators actively respond to forum support requests during normal business hours which are Monday-Friday, 8am - 5pm Central Standard Time, typically within one business day. Although some moderators choose to work during the weekends, we can not guarantee immediate attention to your requests. Thanks for understanding.

What is included with support:

Premium support includes theme/plugin issues such as: bugs encountered under normal operation, how to use basic features, basic WordPress help, and basic help with customization (meaning we point you to resources and will help in more depth as time allows). More information.


Specifying Restore Directory?

This topic has been archived. This means that you cannot reply to this topic.
3 replies to this topic

#1 Guest_Lucy_*

  • Guests

Posted 27 January 2012 - 12:52 PM

Re: BackupBuddy -

We plan to use it to migrate development site to separate production directory.

1) Want to confirm that BB allows us to specify the restore directory

2) If that directory contains preexisting files/directories, will BB erase those before restoring to that directory?

Or will those preexisting items be retained, assuming they're not identically named like WP files and directories?

#2 Dustin Akers

Dustin Akers


  • Moderators
  • Others: All Plugins, All Themes
  • 21,532 posts

Posted 27 January 2012 - 03:48 PM

Hi Lucy,

1. Yes. The restore/migrate directory will be wherever you upload the backup .zip file and the importbuddy.php file.

2. BackupBuddy won't overwrite any files if there are any with the same name as the ones in the backup. It certainly won't erase anything not related to the restore or migrate. Also worth noting; this means for a restore or a migration there needs to not already be a WordPress installation at the location the new site is being migrated to. Same for the database though there are some different options with it instead of making a new blank one each time (such as using a new prefix or choosing the option to wipe the database upon import).

Welcome to the forums. Be sure to post your questions in the correct forum and don't forget about the new and improved search function located in the top right of the forum pages. The gear/wheel symbol next to the search box will give you more options for advanced searching. Thank you and have a nice day.

#3 Guest_George_*

  • Guests

Posted 02 February 2012 - 01:38 PM

I keep running into this error.

Error #224834. This directory is not write enabled. Please verify write permissions to continue.

I have set it the folder to 777, 775, 755 and 666. I get the same error everytime.

What am I missing.


#4 Ronald


    Forum Admin

  • Administrators
  • Others: All Plugins, All Themes, Moderators, Webdesign
  • 33,034 posts

Posted 02 February 2012 - 03:42 PM

Hi George,

please sign in with the username and password you use to access the membership area (from where you downloaded the product(s) you purchased), and post your support request in the Backupbuddy support forum: http://ithemes.com/forum/forum/74-backupbuddy/,


Join the iThemes Builder Community on Google+.

To ensure that we can process your support request efficiently, ALWAYS include a link to your site, and/or the page your request is related to. Please also read the forum guidelines.

When asking your question/posting your request on the forum, please be as concise and specific as possible. The shorter your request, the more to the point, the more specific, the easier it will be for us to try and help out.