Jump to content

Welcome to the forum:

Welcome to the iThemes forum. We've created several tutorial video's to help you get you started with using the forum, please check them out!

Also take note of the forum guidelines.

Support hours:

Our moderators actively respond to forum support requests during normal business hours which are Monday-Friday, 8am - 5pm Central Standard Time, typically within one business day. Although some moderators choose to work during the weekends, we can not guarantee immediate attention to your requests. Thanks for understanding.

What is included with support:

Premium support includes theme/plugin issues such as: bugs encountered under normal operation, how to use basic features, basic WordPress help, and basic help with customization (meaning we point you to resources and will help in more depth as time allows). More information.

How Do I Renew My Membership?

membership coupon

This topic has been archived. This means that you cannot reply to this topic.
1 reply to this topic

#1 Guest_Clare_*

  • Guests

Posted 07 February 2012 - 05:16 AM

You sent me a coupon for renewing my iThemes membership but no link to where I do this on the site and it's not obvious where I should go.  Can you point me in the right direction?  Thanks.

#2 Ronald


    Forum Admin

  • Administrators
  • Others: All Plugins, All Themes, Moderators, Webdesign
  • 33,257 posts

Posted 07 February 2012 - 06:11 AM


if you are an existing customer, you can sign in and visit your membership page: http://ithemes.com/member/member.php and scroll all the way down.

if that doesn't work for you, please contact sales@ithemes.com by e-mail, they can help out,


Join the iThemes Builder Community on Google+.

To ensure that we can process your support request efficiently, ALWAYS include a link to your site, and/or the page your request is related to. Please also read the forum guidelines.

When asking your question/posting your request on the forum, please be as concise and specific as possible. The shorter your request, the more to the point, the more specific, the easier it will be for us to try and help out.