Welcome to the forum:
Welcome to the iThemes, PluginBuddy and WebDesign.com forum. We've created several tutorial video's to help you get you started with using the forum, please check them out!
Also take note of the forum guidelines.
Our moderators actively respond to forum support requests during normal business hours which are Monday-Friday, 8am - 5pm Central Standard Time, typically within one business day. Although some moderators choose to work during the weekends, we can not guarantee immediate attention to your requests. Thanks for understanding.
What is included with support:
Premium support includes theme/plugin issues such as: bugs encountered under normal operation, how to use basic features, basic WordPress help, and basic help with customization (meaning we point you to resources and will help in more depth as time allows). More information.
Posted 23 February 2012 - 05:10 PM
Here are the 2 sites pages with comments.
http://www.nadiyaday.com/lastpass - showing in Firefox and Safari (until a moment ago)
http://www.healthandvitalityatwork.com/stress/ - showing in Firefox, not showing up in Safari
The strange thing is that on nadiyaday.com the comments have been fine in Safari for months.
The 2 sites are the same version of WP, both are using Builder Bonsai 1.0.6. Both have the same plugins, but nadiyaday.com has more.
Any ideas why?
Posted 23 February 2012 - 05:17 PM
Thanks for posting this. Just to confirm: are you using the latest version of Ajax Edit Comments?
Also, hmmmm, could this be a Safari issue (did Safari get updated recently? Maybe now there's a conflict b/w Ajax Edit Comments and Safari?)? Since Ajax Edit Comments is now available for free, we might not be able to provide the same level of updates as before, though if I can pinpoint what's going on, I can file this as a compatibility bug with Safari if that's the case.
Is this happening on all versions of Safari and for other people also, or on other computers also?
Everything loads fine in Chrome, btw.
Posted 23 February 2012 - 05:37 PM
I'm using 184.108.40.206 on both sites. I haven't upgraded safari recently. It's just strange that until earlier today it had been viewable in Safari. Is it worth calling Apple and asking about any settings that might be affecting viewing in Safari? I noticed other posts mentioned Plugins with ajax being a potential problem - could safari have something similar?
Posted 23 February 2012 - 05:52 PM
Thanks for the reply. Hmmmmmm, if you're noticing other Safari users having Ajax plugin issues also, then it may definitely be a Safari update issue that caused. You can call them and ask, sure. You should also try and see if other Safari versions (older versions specially) and other computers can show your Ajax Edit Comments page without any issues.