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Import Buddy

no back up files

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#1 Guest_ruth_*

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Posted 12 March 2012 - 11:26 AM

i am having problems backing up and migrating from server to server. The error that i am getting is that there are no back up files to be regcognized. I have followed the instructions that came with the program i purchased thru mobile money machines. If some one can point me in the right direction as what to do that would be great. Thanks
Ruth

#2 Ronald

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Posted 13 March 2012 - 04:45 AM

Hi,

please sign in with the username and password you use to access the membership area (from where you downloaded the product(s) you purchased), and post your support request in the Backupbuddy support forum: http://ithemes.com/forum/forum/74-backupbuddy/

thanks,
Ronald

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When asking your question/posting your request on the forum, please be as concise and specific as possible. The shorter your request, the more to the point, the more specific, the easier it will be for us to try and help out.


#3 Guest_Paula Sendobry_*

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Posted 09 January 2013 - 03:47 PM

I can't find a link for the import buddy

#4 Guest_Paula Sendobry_*

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Posted 09 January 2013 - 03:49 PM

I can't find the link for import buddy

Paula Sendobry

sendcarr@aol.com

#5 Ronald

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Posted 10 January 2013 - 04:41 AM

View PostRonald, on 13 March 2012 - 04:45 AM, said:

Hi,

please sign in with the username and password you use to access the membership area (from where you downloaded the product(s) you purchased), and post your support request in the Backupbuddy support forum: http://ithemes.com/forum/forum/74-backupbuddy/

thanks,
Ronald

Join the iThemes Builder Community on Google+.



To ensure that we can process your support request efficiently, ALWAYS include a link to your site, and/or the page your request is related to. Please also read the forum guidelines.



When asking your question/posting your request on the forum, please be as concise and specific as possible. The shorter your request, the more to the point, the more specific, the easier it will be for us to try and help out.