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I Haven't Received A Proper Tax Invoice After My Purchase
Posted 17 March 2012 - 02:02 PM
I emailed the iThemes sales department 2 weeks ago, but I got no response.
I received the Paypal receipt, and also a PDF invoice from you. But these two documents are incomplete. They don't contain your company billing address, and my company billing address.
Could you please send me a proper tax invoice, which also contains your company name and registered address, and also my company name and address?
And how do you know that sales tax wasn't applicable to the purchase? What if my billing address is in Oklahoma, where your company is registered? Or are software products sales tax exempt in Oklahoma?
Posted 18 March 2012 - 07:01 PM
Posted 19 March 2012 - 05:26 AM
can you please contact firstname.lastname@example.org by e-mail, and I will alert sales as well regarding this post here.
I will also move this topic to the presales forum,
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Posted 21 March 2012 - 04:54 AM
Posted 21 March 2012 - 06:23 AM
Sales@ithemes.com received your request on Monday, March 19, 2012 and this is the only email that sales received. These requests are answered on a first come first serve basis. You will have your request later today.
Thank you so much for your patience.
Posted 27 March 2012 - 04:19 PM
But I only see "ITHEMES MEDIA" on the invoice. But on your website you
list your company name as ITHEMES MEDIA, LLC. Are you a sole trader and
is ITHEMES MEDIA your trading name, or you omitted the LLC part?
When I search for Ithemes media on the Oklahoma government site, I get
Domestic Limited Liability Company
12 Dec 2007
Registered Agent Information
CROWE & DUNLEVY A PROFESSIONAL CORPORATION
12 Dec 2007
ATTN JAMES W LARIMORE
20 N BROADWAY STE 1800
City, State , ZipCode:
OKLAHOMA CITY OK 73102
I see a different address on the invoice, and a different address on the
Is WEBDESIGN.COM, LLC your real company name, and is Ithemes Media just
a trading name?
Posted 28 March 2012 - 12:36 PM
Webdesign.com LLC DBA
Sales will be sending you your requested invoice.
Thanks and have a great day.