Welcome to the forum:
Our moderators actively respond to forum support requests during normal business hours which are Monday-Friday, 8am - 5pm Central Standard Time, typically within one business day. Although some moderators choose to work during the weekends, we can not guarantee immediate attention to your requests. Thanks for understanding.
What is included with support:
Premium support includes theme/plugin issues such as: bugs encountered under normal operation, how to use basic features, basic WordPress help, and basic help with customization (meaning we point you to resources and will help in more depth as time allows). More information.
Using Backup Buddy With Interworx/siteworx
Posted 19 March 2012 - 08:13 AM
Posted 19 March 2012 - 08:32 AM
BackupBuddy is installed and runs as a standard plugin within WordPress so is not dependent in any way on whatever control panel a host may be using. Many people run their sites on servers with no control panel at all, including on private desktop servers used for development purposes.
Please let us know if you have any additional questions or any further clarification is required, thanks.
"Everything will be all right in the end. If it isn't all right yet then it isn't the end."
Posted 19 March 2012 - 09:24 AM